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ConnectWise

Sound menu

Introduction

The sound menu provides controls for the VOIP feature of ScreenConnect™ sessions. Guests can adjust their microphone and the volume of the sound, while hosts can toggle the sound mode of the session or meeting.

Tip: You can alter sound settings, including the default sound mode and the muting all microphones, by editing the web.config file.

Select your operating system

 

Windows

WindowsSoundMenu.png

For the host client on a Windows machine, the Sound menu has the following features:

  • Select Mode
    • Silent – Do not capture any sound.
    • Speakers – Capture the sound that is played through the speakers of the machine.
    • Host Mic – Listen to the microphone of the host.
    • All Mics – Listen to all microphones; useful for conferencing.
  • Select Microphone – Choose a specific microphone to use during the session.
  • Select Speakers – Select the device to output the sound to during the session.
  • Mute Microphone – Turn off your microphone.
  • Set Speakers Volume – Adjust the volume for your speakers

macOS & Mac OS X

MacSoundMenu.png

For the host client on a Mac machine, the Sound menu has the following features:

  • Select Mode
    • Silent – Do not capture any sound.
    • Speakers – Capture the sound that is played through the speakers of the machine.
    • Host Mic – Listen to the microphone of the host.
    • All Mics – Listen to all microphones; useful for conferencing.
  • Select Microphone – Choose a specific microphone to use during the session.
  • Select Speakers – Select the device to output the sound to during the session.
  • Mute Microphone – Turn off your microphone.
  • Set Speakers Volume – Adjust the volume for your speakers

Linux

LinuxSoundMenu.png

For the host client on a Linux machine, the Sound menu has the following features:

  • Select Mode
    • Silent – Do not capture any sound.
    • Speakers – Capture the sound that is played through the speakers of the machine.
    • Host Mic – Listen to the microphone of the host.
    • All Mics – Listen to all microphones; useful for conferencing.
  • Select Microphone – Choose a specific microphone to use during the session.
  • Select Speakers – Select the device to output the sound to during the session.
  • Mute Microphone – Turn off your microphone.
  • Set Speakers Volume – Adjust the volume for your speakers

 

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