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Release notes archive

 

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ConnectWise ScreenConnect 2024.2

 

All 24.2 changes

ConnectWise ScreenConnect 2024.1

 

All 24.1 changes

Build: 24.1.1

Issue Type Components Summary
Feature .NET Client, Guest Client, Host Client, Security

Prevent clipboard items from being added to Windows Clipboard history

Feature .NET Client, Guest Client, Host Client

Copy and paste image files into Windows host client with CTRL+C and CTRL+V

Feature .NET Client, Host Client

Warning when the "Send Clipboard Keystrokes" host client command exceeds a specified character limit

Feature Access Management

Elevate as logged-in user

Task .NET Client, Security

Ensure that the Windows host client fully restricts protected directories

Task Access Management

Elevate Windows apps as user

Task Access Management

Subgroups now selectable in Access Management settings

Task Database

Prevent changes to database maintenance, mail settings, and audit level from disconnecting sessions

Task Guest Page, UIUX

New 2024 background image for the Guest page

Task Installer, On-prem

Update to on-premises EULA

Task Installer, On-prem, Security

Propagate machine TEMP variables to on-prem installer custom actions

Task Licensing, Web Server Service

Updated backend security restrictions for triggers

Task Login Page, UIUX

Make login screen more responsive in short height window

Task Performance

Relay performance improvements and optimizations

Task Session Manager Service

Remove deprecated LegacyEncryptionKey from product

Bug .NET Client, Guest Client, Host Client

Switching out of one Logon session into another causes 'Stopped' notification banner on the original logon session's desktop

Bug .NET Client, Host Client

Chat box and Send button are not aligned with the chat history panel

Bug .NET Client, Host Client

Launching the host client repeatedly can reduce the zoom level

Bug .NET Client, Guest Client

Unable to see some applications or windows on Windows Core Server SAC

Bug .NET Client, Guest Client, Host Client

Unable to send Windows Key if the Guest machine has caps lock on

Bug .NET Client

Guest notification banner and other thread runner items can get in an inconsistent state

Bug .NET Client, Backstage, Guest Client

Right-clicking within the Backstage file manager can cause the file manager to crash

Bug .NET Client, Host Client, UIUX

Remove trailing ellipsis from File Transfer menu items

Bug Access Management

Access Management: Streamline the Windows lock screen for a temporary administrative logon account

Bug Access Management

Administrative logon provider can lose focus/selection in specific scenarios

Bug Access Management

Access Management: Missing encountered logon screen event can prevent an administrative logon from being seen

Bug Action Center, Performance

Limit the number of items in Action Center to 50

Bug Admin Page, Customization, UIUX

Wrong message is shown if user does not select any day for their maintenance plan schedule

Bug Authentication, OAuth2

Correct issues with validation and retrieving user information for ConnectWise SSO

Bug Guest Client, Relay Service

Guest disconnects and reconnects when changing screen quality

Bug Guest Client, Linux

Access agent installer throws an error when detecting displays on certain Linux machines with multiple screens

Bug Helper, Host Client

Google search results aren't displayed in Helper tab

Bug Host Client

Stored credential banner incorrectly displays when a user without Manage Credentials permission is connected

Bug Host Page, UIUX

Run Tool popup menu show incorrect styling

Bug Reporting

TimeDate field in Report Manager is returning 01-01-0001 for all security events

Bug Session Manager Service

Instances can enter a state where clients are unable to connect to sessions

Build: 24.1.3

 

Issue Type Components Summary
Bug Access Management

Elevate as logged in user does not work on older Windows Server guests

Bug Access Management

New AuthenticationPackage installer component condition name is misspelled

Bug Admin Page

Error dialog "Unknown error" pops up frequently when clicking around administration tabs

Bug Guest Page

Guest page doesn't display or function correctly in Internet Explorer

Bug Host Page, Session Groups

Host page incorrectly navigates when selected session drops out of current session group

Bug Reporting

Make report item serialization backwards compatible for Automate integration

Build: 24.1.4

 

Issue Type Components Summary
Feature Access Management

Allow auto-elevation rules to run even when credential provider is not shown in UAC

Feature Authentication, Extension API

Create method for extensions to add authorization information to users

Bug Access Management, Event Triggers

Auto-elevation triggers no longer work

Bug Admin Page, Extension, UIUX

Extension tabs on the Administration page do not appear until page refresh

Bug Extension, Reporting

Reporting extensions broken by core reporting changes

Bug Host Page, UIUX

Hover over tooltips are not showing for delete buttons in session details

Bug Java Client, Linux

Blank screen when connected to certain Linux guests

Build: 24.1.5

 

Issue Type Components Summary
Bug Extension API

New extension interface IClientScriptCustomContextProvider is not working

Build: 24.1.6

 

Issue Type Components Summary
Task Event Triggers, UIUX

Make data field multi-line in event trigger actions

Bug .NET Client, Access Management

New authentication package can trigger boot loop after restarting on Windows XP

Build: 24.1.7

 

Issue Type Components Summary
Task .NET Client, Access Management

Disable new Windows Authentication Provider until code signing issues are resolved

Bug Authentication, Extension API

New WebAuthenticationAlterer isn't loaded correctly from extensions

Bug .NET Client, Guest Client

Black screen on connect to Windows XP machines after installing 24.1.6.8875

Bug .NET Client, Guest Client, Windows Server

Signing out of a Windows Server OS can cause the ScreenConnect client to crash with a System.ComponentModel.Win32Exception error

Bug .NET Client, Access Management

Access Management elevation can fail with "File system error" on newer Windows 11 builds

Build: 24.1.8

 

Issue Type Components Summary
Bug Access Management, Windows Server

LoginUI.exe error appears when shutting down or rebooting Windows 7 Embedded and Server 2008 64-bit machines

Bug Access Management

Windows defender blocking new Authentication Package from "loading into the Local Security Authority"

Build: 24.1.9

 

Issue Type Components Summary
Task Access Management

Re-enable new elevate-as-user functionality for Access Management

 

ConnectWise ScreenConnect 2023.9

 

All 23.9 changes

ConnectWise ScreenConnect 2023.8

All 23.8 changes

Build: 23.8.0

Issue Type Components Summary
Feature Admin Page

New warning message when saving settings that will cause the instance to restart

Feature Guest Client, Host Client, macOS

Create universal Mac application

Feature Reporting

Add 'report timestamps as client local' for the Report Generator extension

Task .NET Client, Host Client, UIUX

Improve host client by fixing various layout, zoom, maximizing, and focus bugs

Task CAM, Event Triggers, Host Page

Session event triggers for Access Management updated to use new Access Management tab on Host page

Task Host Page, Session Groups

Added new property to session groups in-app reference: GuestOperatingSystemInstallationTime

Task Java Client, macOS

Upgrade Mac client to utilize OpenJDK LTS-17.0.7 GA

Task Java Client, macOS

Transition to the notarytool command line utility for MacOS

Bug .NET Client, Host Client

Windows host client doesn't restore to saved placement on screen

Bug Event Triggers, Extension Runtime, Session Manager Service

Prevent dynamic session event triggers from directly mutating session state

Bug Guest Client, Java Client, macOS

OS X guest disconnects and may not reconnect when changing the date or time on the guest machine

Bug Server, Web Application

Large files download slowly from web application over connections with latency

Build: 23.8.1

Issue Type Components Summary
Task Login Page, Security

Further restrict allowed values for ReturnUrl parameter of login process

Bug Event Triggers, Extension Runtime, Session Manager Service

Exceptions thrown from dynamic event triggers can crash the server process

Bug UIUX

Join session dialog has misleading instructions for downloads in Edge

Build: 23.8.4

Issue Type Components Summary
Task .NET Client, Guest Client, Java Client, Performance, Security

Re-enable WebP compression for host and guest clients

Bug .NET Client, Backstage, Guest Client

Signing out of the console session switches the default session to Backstage

Bug Guest Client, Java Client, Linux

Blank screen on Ubuntu machine because of empty file path

Build: 23.8.5

Issue Type Components Summary
Task .NET Client, Guest Client, Security

Further harden Windows client Relay communication protocol

Build: 23.8.6

Issue Type Components Summary
Task Activity Tracing, Authentication

Add more tracing to external provider login callback

Bug .NET Client

Copying-and-pasting files between two remote sessions fails

Bug .NET Client, Host Client, UIUX

Resizing host client window on multiple monitors can drag window across desktop

 

ConnectWise ScreenConnect 2023.7

 

All 23.7 changes

Build: 23.7.2

Issue Type Components Summary
Feature .NET Client, Installer, Security

Allow signing .exe/.msi client installer files with admin-provided code signing certificate

Feature CAM, Licensing

Introduce more flexible/granular CAM licensing options

Feature Host Page, UIUX

Alphabetize Logon Sessions in Join with Options Modal

Task Activity Tracing

Trace service lifetime/exception logs to activity stream

Task Admin Page, Extension API, UIUX

Provide a way for extensions to mask sensitive extension settings

Task Authentication, Security

Implement ConnectWise SSO/IAM metadata schema

Task Host Page, UIUX

Add date/time tooltip on Session Information general tab

Task Installer, macOS

Make macOS installer try to recover agents broken by a bad previous reinstall

Bug .NET Client, Host Client

Windows key stuck if held down when Host client gains focus

Bug .NET Client, Backstage, Installer

ScreenConnect executables show as blank lines in "file-in-use" installer dialogs

Bug .NET Client, Installer, Security

Client exes appear unsigned when Windows certificate padding check is enabled

Bug .NET Client, Guest Client, Host Client, UIUX

Feedback survey form in Windows clients needs updated branding

Bug Backstage, UIUX

Custom Backstage Shell icon is no longer scaled to fit appropriately

Bug Guest Client, Java Client, Linux

Blank screen when connecting to Fedora 38 Workstation

Bug Host Page, Performance

Host page session update deltas incorrectly calculated resulting in unnecessary processing and data transfer

Bug Host Page, UIUX

Idle time shows "-1d -1h" for certain machines when reinstall is issued

Bug Java Client, macOS, UIUX

macOS agent connection banner can display even when no host is connected

Bug On-prem, Server

Saving server settings fails for on-prem instances whose installations don't share the same volume as TEMP

Build: 23.7.4

Issue Type Components Summary
Task .NET Client, Guest Client

Expand API for post-session guest dialog iframes

Bug .NET Client, Guest Client, Host Client, UIUX

Image size is too large in feedback dialog

Bug DB Maintenance, UIUX

Empty value is showing in DB maintenance SessionType dropdown

Bug Guest Client

Windows guest clients can lose guest validation key on rare occasions and refuse to connect back

Bug License Page, Server, Web Server Service

Old on-prem licenses fail to initialize

Build: 23.7.5

 

Issue Type Components Summary
Bug Admin Page, Extension

Read-only extensions settings are blown away when saving from in-product extension settings modal

Bug Cloud, Code Signing, Installer

Installer signing fails using self signed certificate in cloud instances

Bug Host Page, UIUX

Session name field is empty after creating Support/Meeting session

Build: 23.7.7

Issue Type Components Summary
Bug .NET Client, Installer

ClickOnceRun .exe file does not have all code signatures

Bug Authentication, OAuth2, SAML

Empty SAML/OAuth2 usernames throw ArgumentNullException on login

Build: 23.7.8

Issue Type Components Summary
Task Guest Client, Host Client, Performance, Security

Disable vulnerable libwebp codec for all clients

Task Java Client, macOS

Update Apple developer certificate (used to sign bundle)

Bug Authentication, Extension API

GetMappedRoleNames() method is not backwards compatible

ConnectWise ScreenConnect 2023.6

 

All 23.6 changes

Build: 23.6.0

Issue Type Components Summary
Feature .NET Client, Host Page, UIUX

Collect "Operating System Installation Date" for Windows machines

Feature CAM, Host Page, UIUX

Split out CAM-related events into new Access Management tab

Feature Event Triggers, UIUX

Add filter and search to Trigger page

Feature Host Page, UIUX

Consider all logon session names in session search filter

Feature .NET Client, Installer

Stabilize hashes of client installer files

Task Admin Page, Host Page, UIUX

Use red warning color for modal destructive action buttons

Task Audit Page, Performance, Session Manager Service

Improve audit log query to prevent taking an instance down for large databases

Task Host Page, UIUX

Alphabetize host names in session "Transfer" dropdown

Task Host Page, UIUX

Remove 'Done' button from build installer dialog

Task Host Page, UIUX

Update button style for invitation panel and toolbox confirmation popout

Task Host Page, UIUX

Tweak styling of session list drop-down checkbox

Task Java Client, macOS

Rebuild macOS-embedded OpenJDK fork

Bug Admin Page, Security, UIUX

Security Role edit modal expand/collapse arrows are barely visible in dark mode

Bug Authentication, Login Page, Security, UIUX

Username is not correctly prepopulated on login page

Bug Extension, Server, Session Groups

Extension configuration and other XML settings files can become corrupted from race conditions during file-saving

Build: 23.6.2

Issue Type Components Summary
Task Activity Tracing, Security Manager Service, Session Manager Service

Improve WCF exception serialization and activity tracing

Task Activity Tracing, Session Manager Service

Improve SessionManager logging

Bug Admin Page, Host Page, UIUX

Loading spinner icon no longer showing after clicking delete action buttons

Bug Authentication, Login Page, Security, UIUX

User is not logged out upon using the Change Password feature

Bug Event Triggers, UIUX

Guest page doesn't load in IE

Bug .NET Client

VOIP audio stopped working in Windows clients

Bug .NET Client, Host Client, UIUX

Select Logon Session menu should wrap long session names instead of clipping

Bug Android, Host Page

Joining session as host within Android app fails with ERR_UNKNOWN_URL_SCHEME

Bug Event Triggers

Top-level object JSON formatting doesn't work in event trigger actions

Bug Extension

Restore SC.util.formatSecondsDuration for extension backwards compatibility

Build: 23.6.4

Issue Type Components Summary
Bug Installer, macOS

Fix macOS reinstalls on Ventura+

Bug Installer, macOS

Make macOS installer try to recover agents broken by a bad previous reinstall

Bug Installer, macOS

New install of macOS agent can try to call back to ended session after previous uninstall

Build: 23.6.5

Issue Type Components Summary
Bug .NET Client, Backstage, Installer

ScreenConnect executables show as blank lines in "file-in-use" installer dialogs

Bug Java Client, macOS, UIUX

macOS agent connection banner can display even when no host is connected

Build: 23.6.6

Issue Type Components Summary
Task Activity Tracing, Relay Service, Security Manager Service, Session Manager Service, Web Server Service

Trace service lifetime/exception logs to activity stream

Bug On-prem, Server

Saving server settings fails for on-prem instances whose installations don't share the same volume as TEMP

Build: 23.6.8

Issue Type Components Summary
Feature CAM, Licensing

Introduce more flexible/granular CAM licensing options

Bug License Page, Server, Web Server Service

Old on-prem licenses fail to initialize

ConnectWise ScreenConnect 2023.5

 

All 23.5 changes

Build: 23.5.0

Issue Type Components Summary
Feature .NET Client, Guest Client, Host Client

Add ability for host to change Windows guest machine monitor resolutions

Feature .NET Client, Backstage, Guest Client, UIUX

Backstage Shell dark theme

Feature Administration Page, Host Page, UIUX

Use more descriptive frontend date-time formats

Feature CAM, Session Event Triggers

Start tracking trigger modified date

Task .NET Client, Relay Service

Create QueuedLogonSessionLock and QueuedLogonSessionLogoff session events that can target specified logon sessions

Task .NET Client, Performance, Server

Remove EndOfStreamException from DeflateCoder that's clogging up traces

Task Extension Runtime

Ensure ExtensionContext.Current is available during runtime component initialization

Task Host Page, UIUX

Update Session Group List hover over state and selected state

Task Performance, Relay Service

Limit concurrency of guest session info requests in relay

Task Session Event Triggers

Use AsyncLocal instead of LogicalCallContext for trigger recursion detection

Bug Authentication, On-prem

Existing user-related timestamps (LastLoginDate, etc.) don't respect timezone when upgrading on-prem from 22.8/22.9 to 22.10+

Bug Backstage, Licensing

Apply Backstage license capabilities consistently across license types

Bug Guest Client, Java Client

Java client reinstall can cause some Debian machines to create duplicate sessions when they attempt to callback

Bug Guest Client, Java Client, Linux

Unable to join Support sessions from Linux machine running openjdk 18

Bug Guest Client, Java Client, Mac

Screen Recording permission does not consistently persist across major macOS version upgrades

Bug Guest Client, Java Client, Linux

Screen data takes a long time to refresh after logging out on a Linux Guest machine

Bug Host Page, Security, Session Groups, Session Manager Service

Host Page Search suggests groups the logged-in user doesn't have permissions for

Bug Performance, Web Server Service

Web server output cache can grow very large

Build: 23.5.1

Issue Type Components Summary
Feature .NET Client, Guest Client, UIUX

Allow extensions to embed iFrame into SessionHostsDisconnectedMessage dialog

Bug Host Page, Security, Session Groups, Session Manager Service

Error appears on host page when trying to delete QueuedMessage

Bug Host Page, Security, Session Groups, Session Manager Service

Session group permissions aren't working properly

Bug .NET Client, Guest Client

Screen flickers and session is unusable when connecting to certain 2012 R2 machines

Bug Licensing, Relay Service, Server, Session Manager Service

Instance backend has become less resilient to licensing and network blips

Build: 23.5.3

Issue Type Components Summary
Bug .NET Client, Guest Client, UIUX

SessionHostsDisconnected* popup should show at the end of support sessions (not just access)

Bug Host Page, UIUX

"Invalid time value" exception when opening General session details tab

Bug .NET Client, Guest Client, Windows Server

Server 2012 screen starts flickering when using drag and drop from the remote machine's desktop

Bug .NET Client, Guest Client

Calculating guest info shouldn't fail when just WMI or one part of our query fails

Bug Audit Page, UIUX

Audit page time fields don't wrap cleanly

Bug Audit Page, Database, Performance

Querying audit log takes unnecessarily long when querying large database even when no results are returned

Bug Authentication, OAuth2, OpenID, SAML, User Sources

User may not be properly redirected back to Host page after successful SAML/OAuth login

Bug Host Page, Session Groups, Session Manager Service

Existing pre-23.3 session groups with no filter expression may return no sessions

Bug Host Page, Session Manager Service

Searching by SessionID on the host page no longer works

Bug Java Client, Mac

macOS agents can fail to connect back to the server after a failed reinstall

Bug Relay Service, Session Manager Service

Reported versions that are negative or overflow into negative create round-trip parsing errors

Bug Reporting

DateTime literals don't work in reports

Bug Security, Session Manager Service

Sub-group permission entries are not correctly applied for certain sub-group expressions

Bug Session Manager Service

Intermittent "Session not found" errors when *SessionExpireSeconds is enabled

Build: 23.5.4

Issue Type Components Summary
Bug Reporting, Security

Properly sanitize data in HTML reports

Build: 23.5.5

Issue Type Components Summary
Bug Extension

Restore SC.util.formatSecondsDuration for extension backwards compatibility

Build: 23.5.7

Issue Type Components Summary
Task Activity Tracing, Security Manager Service, Session Manager Service

Improve WCF exception serialization and activity tracing

Bug Android, Host Page

Joining session as host within Android app fails with ERR_UNKNOWN_URL_SCHEME

Build: 23.5.8

Issue Type Components Summary
Task Activity Tracing, Session Manager Service

Improve SessionManager logging further

ConnectWise ScreenConnect 2023.4

 

 

All 23.4 changes

Build: 23.4.1

Issue Type Components Summary
Task Guest Client, Host Client, UIUX, Web Application

Update ConnectWise Control client/web resources to ScreenConnect

Task UIUX, Web Application

Various minor UI/UX tweaks

Bug .NET Client, Guest Client

Windows Client should handle null/empty overridden images and text better

Bug Administration Page, UIUX

Fix various minor UI issues in Appearance page modals

Bug CAM, Host Page, UIUX

Approve/Deny buttons can appear outside of container

Bug Installer, On-prem

Prevent on-prem server installers from skipping 22.8 in upgrade path

Build: 23.4.2

Issue Type Components Summary
Bug .NET Client, Guest Client

Screen flickers and session is unusable when connecting to certain 2012 R2 machines

Build: 23.4.3

Issue Type Components Summary
Bug Licensing, Relay Service, Server, Session Manager Service

Instance backend has become less resilient to licensing and network blips

Build: 23.4.4

Issue Type Components Summary
Bug .NET Client, Guest Client, Windows Server

Server 2012 screen starts flickering when using drag and drop from the remote machine's desktop

Bug Audit Page, Database, Performance

Querying audit log takes unnecessarily long when querying large database even when no results are returned

Bug Authentication, OAuth2, OpenID, SAML, User Sources

User may not be properly redirected back to Host page after successful SAML/OAuth login

Bug Host Page, Session Manager Service

Searching by SessionID on the host page no longer works

Bug Host Page, Session Groups, Session Manager Service

Existing pre-23.3 session groups with no filter expression may return no sessions

Bug Relay Service, Session Manager Service

Reported versions that are negative or overflow into negative create round-trip parsing errors

Bug Reporting

DateTime literals don't work in reports

Bug Security, Session Manager Service

Sub-group permission entries are not correctly applied for certain sub-group expressions

Bug Session Manager Service

Intermittent "Session not found" errors when *SessionExpireSeconds is enabled

Build: 23.4.5

Issue Type Components Summary
Bug Java Client, Mac

macOS agents can fail to connect back to the server after a failed reinstall

ConnectWise Control 2023.3

 

All 23.3 changes

Build: 23.3.2

Issue Type Components Summary
Story Performance, Server, Session Event Triggers, Session Groups, Session Manager Service

Reimplement expression engine from scratch

Task .NET Client, Guest Client, Relay Service

Lay groundwork for changing guest resolution from host client

Task Administration Page, Guest Page, Host Page, Performance, UIUX

Rework web pages to be able to load while server is still initializing

Task CAM, Licensing

Apply CAM license capabilities consistently across different license types

Bug Performance, Web Server Service

Handler instances are not being singleton-ed even though using SingletonHandlerFactory

Bug .NET Client, Guest Client, Performance

Blanking certain multi-monitor guests can blank displays for the host as well

Bug Host Page, UIUX

Enable tooltip for session group name at top of SessionListPanel header

 

Build: 23.3.8

Issue Type Components Summary
Task Performance, Server

Optimize CombineHashCode to not box structs

Task Performance, Server

Rewrite ObjectPool to improve control over server performance

Sub-task Extension Runtime, Performance, Server

Fix version parsing's handling of trailing 0's

Story-bug Host Page, UIUX

Fix session group name tooltip at top of SessionListPanel header

Story-bug Host Page, UIUX

Add hover-over tooltip to both session group and session names headers

Story-bug Server, Session Event Triggers, Session Groups, Session Manager Service

Some properties that are used in triggers returning 'System.Object' in emails

Story Event Tracing, Guest Client

Add custom Event IDs to Event Viewer logs

Bug .NET Client, Backstage, Guest Client

Errors are sometimes shown in guest event logs when launching Backstage shell

Bug .NET Client, Guest Client

Gray screen when switching logon sessions on machines with >1000 processes

Bug .NET Client, Guest Client

Guest client crashes on Windows 7

Bug Administration Page, Guest Page, Host Page, Performance, UIUX

Prevent license manager from taking locks in order to speed up rendering of pages when loading large databases

Bug Android, iOS, Relay Service

Android and iOS Unable to connect to 23.3 guest

Bug CAM, Session Event Triggers

Triggers created by CAM rules are not firing

Bug Database, Host Page, Session Manager Service

Database load error "String was not recognized as a valid DateTime"

Bug Guest Client, Java Client, Linux

Unable to interact with desktop and capture remote screen with Fedora 36 Guest

Bug Guest Client, Meeting

Requesting Sharing in Meetings doesn't allow Guests to share their screen

Build: 23.3.9

Issue Type Components Summary
Story-bug Android, iOS, Relay Service

Android and iOS hosts still unable to connect to 23.3 guest

Bug .NET Client, Guest Client, Host Client, UIUX

Rendering white boxes and artifacts showing upon launch of host and guest clients

Bug Administration Page, Session Event Triggers, Session Manager Service

'LIKE' operator does not work consistently in triggers

Bug Extension Runtime, Session Manager Service

Provide backwards-compatibility methods for a couple extensions

Bug Host Page, On-prem, Session Manager Service

Incorrect guest network address "255.255.255.255" in session details

Bug Host Page, Server, UIUX

CommunicationObject error shows up on host page randomly

Bug Server, Session Manager Service

StackOverflowException while evaluating 'IN' operator crashes instance process

Bug Session Event Triggers, Session Groups

Session group filter 'IN' operator does the opposite of what's intended

Build: 23.3.10

Issue Type Components Summary
Bug .NET Client, UIUX

Windows client application icon is not correct

Bug Session Event Triggers, Session Groups

SUBSTRING function doesn't work as expected

Build: 23.3.11

Issue Type Components Summary
Task Performance, Relay Service, Server

Temporarily revert ObjectPool to address performance issues with very large instances

Build: 23.3.12

Issue Type Components Summary
Task Database, ETW, Server

Add parameter values to database exception tracing

Bug Performance, Server

Memory leak in SerializingTokenManager

Bug Performance, Relay Service, Server

Relay/ObjectPool can't keep up in very large instances

Build: 23.3.13

Issue Type Components Summary
Bug ETW, Performance, Server

Server process can crash with NullReferenceException while being traced

Bug Performance, Session Manager Service

Instances can use significantly more memory than in 23.2

Build: 23.3.17

Issue Type Components Summary
Task Host Page, Performance, Session Manager Service

Optimize full-text session search on host page

Task Performance, Server

Clean up expired internal caches more reliably

Bug .NET Client, Guest Client

Guest client crashes on Windows XP upon host connection

Bug .NET Client, Guest Client

Monitor blanking stopped working for various older versions of Windows

Bug Cloud, Web Server Service

Transient assembly error when logging into some cloud instances

Bug Host Page, Session Groups

"Attempted to divide by zero" error throws continuously for certain session group filters

Bug License Page, On-prem

Issue date is not shown for on-premise licenses

Bug License Page, Licensing, On-prem

Licensing capabilities are not properly refreshed when adding/removing on-premise licenses

Bug Licensing, On-prem

Certain Automate on prem licenses fail to load

Bug Reporting

DateTime comparisons don't work in reports

 

ConnectWise Control 2023.2

All 23.2 issues

Build: 23.2.0

 

Issue Type Components Summary
Task Security, Server

Update 3rd party server dependencies to mitigate DOS

Bug On-prem, Session Manager Service, Web Application

Unsupported MSSQL database connectors no longer work

Build: 23.2.1

 

Issue Type Components Summary
Task Administration Page, UIUX

Display role name in delete role modal text

Story .NET Client, Client Resource, Guest Client, UIUX

Provide option to specify a blank guest monitor background image

Bug .NET Client, app.config, Backstage, Guest Client

Fix incorrect "Lock on (dis)connect" behavior with Backstage sessions

Bug .NET Client, File Transfer

Copy/paste file transfers aren't working

Build: 23.2.2

 

Issue Type Components Summary
Story-bug Server, Session Event Triggers

SecurityEventTriggers are reset to their default OOTB definitions and states after updating the server

Bug .NET Client, Guest Client, Installer, Relay Service

Access agent Windows service relay parameters (hostname, port, etc.) are not properly updated upon server-initiated reinstall

Bug Guest Client, Java Client, Mac

Guest clients can still repeatedly fail to reinstall on macOS Ventura

Bug Server, Session Event Triggers

SecurityEventTriggers are reset to their default OOTB definitions and states after updating the server software

Build: 23.2.9

 

Issue Type Components Summary
Story-bug Guest Client, Java Client, Mac

Mac client reinstall still not working on Ventura/M1

Bug Linux

Blank screen appears when the host is connected to the Linux guest

Story-bug Linux

Linux guest installations are failing

Story-bug Guest Client, Java Client, Mac

Mac reinstall does not work on 23.2.4 clients

(Note: the other three issues are all effectively part of the first one)

ConnectWise Control 2023.1

All 23.1 changes

Build: 23.1.0

Issue Type Components Summary
Task Extension Runtime, Installer

Replace SC_DEV preprocessor directive with hardcoded future version constants

Bug Customization, Host Page, UIUX

Add back SessionInfoPanel.NotesVisibleIfPresent functionality (removed in 22.9)

Build: 23.1.1

 

Issue Type Components Summary
Task Administration Page, UIUX

Add resource sorting options to Appearance page

Task Administration Page, UIUX

Add resource filter options to Appearance page

Task Audit Page, UIUX

Remove obsolete Processed* session event types from Audit log filter multi-select

Task Guest Page, UIUX

Change default guest page background image from desert to ocean

Story Administration Page, UIUX

Add search box to Appearance page

Bug .NET Client, Host Client

Error when trying to send clipboard keystrokes when Share Clipboard is disabled

Bug Android, Guest Client, Guest Page

Unattended Android guests can't connect to 22.10 instances

Bug Extension API, Installer, UIUX

Extension-provided build installer selection modals can fail to open

Bug Guest Client, Java Client, Mac

Client reinstall can repeatedly fail on macOS Ventura

Bug Guest Client, Java Client, Mac, UIUX

Consent dialog doesn't appear when required on macOS guest

Bug Host Page, Session Groups, UIUX

Session group management menu should be disabled/hidden for users without ManageSessionGroups permission

ConnectWise Control 2022.10

 

All 22.10 changes

Build: 22.10.10590

Issue Type Components Summary
Task .NET Client, Security

Harden Windows client executables against DLL injection

Task .NET Client, Host Client, UIUX

Improve UI rendering during host client positioning/resizing

Task .NET Client, CAM, Security

Remove CAM ephemeral users from administrators group when they're disabled

Task Activity Tracing, Data Streaming

Log full exception stack traces in WebServiceBase activity tracing

Task Authentication, Security, UIUX

Display "Trust this device" days in UI and reduce default setting from 30 days to 7 days

Task Guest Client, Host Client, Security

Make client launch parameter parsing/validation more robust

Bug .NET Client, Guest Client, Host Client, Remote Printing

Selecting 'All Printers' for remote printing can create two copies of each printer on the guest machine

Bug .NET Client, CAM

Ephemeral CAM users are not added to renamed/localized Administrators group

Bug .NET Client, Guest Client, Relay Service

Queued client auto-reinstalls can interrupt active host-connected sessions

Bug Administration Page, Session Event Triggers, UIUX

Delete Trigger Action icons are not visible in dark mode

Bug Administration Page, Overview Page, UIUX

Bottom tiles on the Overview page are missing bottom margins

Bug Audit Page, On-prem, UIUX

Default audit log query time range doesn't include most recent entries

Bug Guest Client, Java Client

"Session Inaccessible" message when connecting to Support session with Windows Java Guest

Bug Host Page, UIUX

Modal submit button loading indicators can overlap text

Bug Performance, Relay Service

Relay can take a long time to shut down many client connections

Bug Security, Security Service, Web Application

User roles from active directory user sources are cached indefinitely

Bug Web Server Service

Guid[] parameters of web methods don't work with query parameters

 

Build: 22.10.10791

Issue Type Components Summary
Task .NET Client, Installer, Java Client, Web Server Service

Add client launch parameter parsing/validation to all installer handlers

Task Backstage

Add Firefox to Backstage Shell taskbar

Bug Authentication, On-prem

Login session immediately expires for recently created users in on-premise servers with time zones set ahead of UTC

Bug .NET Client, Host Client

"Take Screenshot - To Clipboard" can crash the host client

Bug .NET Client, Installer

Client installer fails on machines with "FIPS mode" enabled

Bug .NET Client, Guest Client

Client service crashes in SetProcessMitigationPolicy on Server 2012 R2

Bug Database, Installer, On-prem

On-premise servers with pre-v4.0 session events can still fail to initialize in v22.9

Bug Host Page, UIUX

Missing padding between radio buttons and labels on delete dialog

Bug Host Page, UIUX

Typo in host page search filter "no results" message

Build: 22.10.10924

 

Issue Type Components Summary
Bug .NET Client, Guest Client

WindowsClient process crashes during UI initialization on Windows 7/2008 R2

Bug .NET Client, Guest Client

Guest client can resend tons of unnecessary LogonSessionListMessage messages when an RDP session is present

Build: 22.10.11109

 

Issue Type Components Summary
Bug .NET Client, Host Client

Error when trying to send clipboard keystrokes when Share Clipboard is disabled

Bug Android, Guest Client, Guest Page

Unattended Android guests can't connect to 22.10 instances

Bug Extension API, Installer, UIUX

Extension-provided build installer selection modals can fail to open

Bug Guest Client, Java Client, Mac, UIUX

Consent dialog doesn't appear when required on macOS guest

Bug Guest Client, Java Client, Mac

Client reinstall can repeatedly fail on macOS Ventura

 

ConnectWise Control 2022.9

 

All 22.9 changes

Build: 22.9.9440

 

Issue Type Components Summary
Task Session Manager Service

Implement session event correlation

Task Metrics

Create server health metric for router garbage collection times

Bug Extension Runtime

Extensions can produce different load results in appdomains with different assemblies loaded

Build: 22.9.9897

 

Issue Type Components Summary
Task .NET Client, Guest Client, Security, UIUX

Mark WindowsInstallerDownload executable to always run as administrator

Task Security, UIUX

Create new Access Management functionality

Task Code Signing

Update code signing certificate

Bug .NET Client, Host Client

Clipboard sharing occasionally crashes the Host client

Bug Authentication, Cloud, Login Page, Security

Cloud authentication provider failures can prevent internal user logins

Bug Guest Client, Server

Newly created 22.8/22.9 instances have identical instance identifiers

Bug Host Client, UIUX

Host client menu items are incorrectly disabled for non-Windows guest clients

Bug Host Client, UIUX

Start sharing button is incorrectly disabled in Meeting

Build: 22.9.9944

 

Issue Type Components Summary
Task CAM, Session Event Triggers

Make parsed EventData available within trigger filter expressions

Task CAM, UIUX

Disable all end-user-facing CAM UI by default

Bug CAM, Host Page

Frontend exception around multi-select event acknowledgement

Build: 22.9.10032

 

Issue Type Components Summary
Task Guest Client, Host Client, Installer, Security

Add additional validation of client installer URL parameters to inhibit certain social engineering attacks

Task CAM, Licensing

Adjust on-prem and labtech licenses for CAM launch

Bug Audit Page, DB Maintenance, UIUX

New session event types cause multi-select popouts to wrap text on Audit/Database pages

Bug CAM, Host Page, UIUX

Host page responses buttons can produce duplicate Approved/Denied events

Bug CAM, Host Page, UIUX

Approve/Deny buttons are difficult to see when user doesn't have the corresponding permission

Bug CAM, Guest Client, UIUX

Elevation/logon request reason should not be required if not visible

Bug Host Client, UIUX

Host client View menu monitors can take several seconds to populate

Bug Host Page, Security, UIUX

AddSessionEvents fails if different events in a batch require different permissions

Build: 22.9.10118

 

Issue Type Components Summary
Story CAM, Session Event Triggers

Create out-of-the-box email notification triggers for elevation/logon requests

Task CAM, Installer, Session Event Triggers

Add CAM request notification triggers to existing instances

Bug .NET Client, Guest Client

Windows XP guest client checks in but has blank guest info and gray screen on connect

Bug CAM, Guest Client, UIUX

Inconsistent feedback to end user if Reason is required

Bug CAM, Host Page, UIUX

Approve and Deny buttons both show loading indicators when either one is clicked

Bug Guest Page, UIUX

Guest page has javascript parsing errors in IE 11

Build: 22.9.10143

 

Issue Type Components Summary
Bug CAM, Guest Client, UIUX

UAC briefly shows 'INTERNAL_FAILURE' when auto-elevated

Bug CAM, Guest Client, Session Event Triggers, UIUX

Elevation requests can be erroneously submitted before elevation program info has been gathered

Build: 22.9.10211

 

Issue Type Components Summary
Bug Authentication, Server, Web Server Service

FileLoadException when using OAuth2/OIDC in release builds in the cloud

Bug CAM, Host Page, UIUX

Make CAM messages more responsive on narrow screens

Bug CAM, Guest Client, UIUX

Bad Image error on 32-bit Windows machines when locking session

Bug Performance, Server

High memory usage in 22.8 due to permissions caching in certain extensions

Build: 22.9.10221

 

Issue Type Components Summary
Bug Database, Performance

Large instances can take much longer to start up than in 22.8

Build: 22.9.10231

 

Issue Type Components Summary
Bug Database, Performance, Session Manager Service

22.9 database transform can re-execute past events, cancel pending events, and unacknowledge acknowledged events

Build: 22.9.10446

 

Issue Type Components Summary
Task .NET Client, CAM

Truncate and sanitize CAM ephemeral user name formats to fit Windows constraints

Task .NET Client, Installer

Create mechanism to exclude specified components from Windows client installer

Task CAM, Guest Client, Installer

Sign WindowsCredentialProvider DLL with Authenticode

Bug CAM, Host Page, UIUX

Admin Logon request messages aren't responsive on narrow screens

Bug .NET Client, CAM, Guest Client, UIUX

Clients can cause TryAcquireSRWLockExclusive error popups on Windows Server 2008 64-bit

Bug .NET Client, CAM, Installer

Windows credential provider registry entries can be left behind on uninstall when multiple ScreenConnect clients are present

Bug Database, Installer

22.9 upgrade-created Processed/Acknowledged/Deleted events can have extraneous Data values

Bug Host Page, UIUX

Up arrow does not recall last previously executed Command on the Host page

Bug Host Page, UIUX

Session timeline can improperly render post-disconnect connection events such that they appear as active connections

Bug Licensing

Certain LabTech licenses can have SupportSessions license capability incorrectly disabled

Bug Performance, Server

ObjectPool can crash server with ArgumentOutOfRangeException

Build: 22.9.10589

Issue Type Components Summary
Bug Database, Session Manager Service

On-premise servers with pre-v4.0 session events can fail to initialize in v22.9

ConnectWise Control 2022.8

All 22.8 changes

Build: 22.8.9204

Issue Type Components Summary
Task .NET Client, Guest Client, Host Client, Security

Make certain Windows client settings user-specific

Task Database, Performance, Session Manager Service

Various database interop optimizations

Task Extension, UIUX

Enable multiline extension settings

Task Guest Client, Relay Service, Security

Enable seamless rotation of asymmetric keys

Task Performance, Server

Remove 32-bit binaries from Windows server

Story .NET Client, Backstage, Guest Client, Host Client, UIUX

Show host client actions as disabled when not supported by the guest

Bug Guest Client, Relay Service, Security

Guest client validation "High" setting can erroneously block legitimate guest connections

Bug Host Client, UIUX

Host client window jumps around screen when logon session changed

Bug Host Page, Session Groups, UIUX

Host page does not expand session group upon selection when the URL-based session group is invalid

Bug Installer, Java Client

Server can't build .deb client installer if default from address is empty

Bug Session Groups, Session Manager Service

Bad subgroup expression can totally wipe out sessions and bork session manager until restarted

Build: 22.8.9343

 

Issue Type Components Summary
Story-bug Session Groups, Session Manager Service, UIUX

Error modal is shown when using out-of-range SUBSTRING arguments in subgroup expression

Bug Backstage

Backstage shell does not load in Server Core 2022

Bug Permissions, Security, Session Groups

Users without ViewSessionGroup permission for a session group can still see its summary

Build: 22.8.9612

 

Issue Type Components Summary
Bug Host Client, UIUX

Host client menu items are incorrectly disabled for non-Windows guest clients

Bug Host Client, UIUX

Start sharing button is incorrectly disabled in Meeting

Build: 22.8.9717

 

Issue Type Components Summary
Bug Guest Client, Server

Newly created 22.8 instances have identical instance identifiers

ConnectWise Control 2022.7

 

All 22.7 changes

Build: 22.7.8562

 

Issue Type Components Summary
Bug Administration Page, Extension, UIUX

Uninstalling extensions initially looks like it's not doing anything

Bug Extension, Web Server Service

Uninstalling extensions can cause the web server service to unnecessarily restart

Bug Host Page, Session Groups, Session Manager Service

Session manager can break when changing session properties that are part of session group filter expressions

Bug Host Page, Performance, Session Groups, Session Manager Service

Obscenely long session group filters can prevent the host page from loading

Build: 22.7.8783

 

Issue Type Components Summary
Story-bug Web Server Service

Transient 'Unknown error' when adding/configuring/removing user sources

Bug .NET Client, Guest Client

Hosts are not put into the Guest's logon session if the Guest is connected via RDP

Bug .NET Client, Host Client

Host client can crash with System.FormatException when parsing local DateTime

Bug Backstage, Client Resource, UIUX

ApplicationIcon32 is clipped instead of scaled in the Backstage Shell

Bug Performance, Relay Service

Relay processing of queued session events can be repeatedly interrupted

Bug UIUX, Web Resource

Web resource error message shows ">" as ">"

Task Guest Page, Security

Extend rate-limit manager to support limiting session code lookups

ConnectWise Control 2022.6

 

All 22.6 changes

Issue Type Components Summary
Story .NET Client, Backstage, Guest Client, UIUX

Create custom shell for Backstage

Task .NET Client, Relay Service

Refactor internal VirtualStreamReceiver API

Task .NET Client, Debug Tracing, Remote Printing

Trace remote print job driver info

Task Cloud, Extension Runtime, Web Server Service

Support C# 10 in runtime-compiled code

Bug .NET Client, Guest Client, UIUX

Guest Client application is not able to reappear after a Guest clicks Show Desktop

Bug .NET Client, Host Client, Remote Printing, UIUX

Unable to select "No Printer" in Essentials menu if RemotePrintingActivated is on by default

Bug .NET Client, Host Client, UIUX

Host client can crash when resizing guest application

Bug Database, DB Maintenance

Compacting the database within the maintenance plan doesn't immediately reduce database file size

Bug Performance, Session Manager Service

Spiraling session manager lock contention under high load can degrade performance

Build: 22.6.8414

Issue Type Components Summary
Task Backstage

Make backstage update seamless for partners

Task Backstage, UIUX

Backstage search box UI tweaks

Bug .NET Client, Host Client

Attempting to share an application causes host client to crash

Bug Extension, Extension Runtime

Modifying/rebuilding extension components can fail because the runtime cannot find a valid component loader

Bug Backstage

Backstage Shell crashes intermittently

Build: 22.6.8531

Issue Type Components Summary
Bug .NET Client, Guest Client

Guest Windows client can crash when using clipboard

Build: 22.6.8722

Issue Type Components Summary
Bug .NET Client, Host Client

Host client can crash with System.FormatException when parsing local DateTime

ConnectWise Control 2022.5

 

All 22.5 changes

Build: 22.5.7643

Issue Type Components Summary
Task Backstage

Make backstage console windows scrollable with a buffer

Bug .NET Client, Guest Client, Host Client, Performance

Fix various Windows client rendering bugs

Bug Guest Client, Java, Java Client

Blank screen when connecting to Debian Guest through Access session

Build: 22.5.7798

Issue Type Components Summary
Bug .NET Client, Guest Client

Reboot and reconnect brings the Host into the Backstage session after the machine comes back online

Bug .NET Client, Guest Client

Guest client can crash with NullReferenceException in ClientService.GetActualClientSessionID

Bug .NET Client

Windows client file transfers (especially reinstalls) can be interrupted and fail

Bug Authentication, SAML, Security

Create EntityID SAML configuration setting to support AzureAD again

Bug Guest Client, Relay Service, Web Application

Server-issued reinstalls can fail to update client with FileNotFoundException

Bug Host Page

Non-user-readable fields are searchable on host page

Bug Host Page, UIUX

No message at the top of session list saying that sessions are limited to 1000

Bug Licensing, Session Manager Service

License seat buckets are not correctly being refreshed

Build: 22.5.7881

Issue Type Components Summary
Bug .NET Client, Guest Client

Session sometimes switches to active RDP user after signing out of Windows via Console

Bug Administration Page, UIUX, User Sources

User source dropdown has non-deterministic ordering

 

ConnectWise Control 2022.4

Current build: 22.4.7693

 

All 2022.4 changes

Issue Type Components Summary
Task Authentication, Cloud

Remove special handling for InvalidOneTimePasswordException

Task Extension Runtime, Performance

Introduce async extension component interfaces

Task Performance, Relay Service

Add relay client installer cache

Task Performance

Remove unused LZMA and TrueColorScreenCodecEx codecs

Task Guest Client, Relay Service, Security, Session Manager Service

Reduce default guest client verification level to report-only

Story Host Client, Remote Printing, UIUX

Provide option to only map default printer

Task web.config

Increase maxQueryStringLength in web.config to accommodate large report queries

Bug .NET Client, Guest Client

Windows XP/Server 2003 machines fail to connect as access guests

Bug .NET Client, Guest Client

After rebooting a Guest via Backstage, upon reconnect the Host is placed into the Console session instead of Backstage

Bug .NET Client, Guest Client

Windows clients aren't falling back to saved IP address when relay DNS requests fail

Bug .NET Client, Backstage, Guest Client, Toolbox

Windows guest client crashes on reinstall when toolbox item is left running in Backstage

Bug Authentication, Login Page

Internal users aren't able to log in on instances with a lone external user source

Bug Extension Runtime

`ExtensionContext.Current` can be null in async dynamic triggers

Bug .NET Client, Guest Client

Reboot and reconnect brings the Host into the Backstage session after the machine comes back online

Bug .NET Client, Guest Client

Unable to Exit a Support session as a Guest from the systray popout menu

Bug Guest Client, Relay Service

Server-issued reinstalls can fail to update client with FileNotFoundException

Bug Host Page

Non-user-readable fields are searchable on host page

Bug Licensing, Session Manager Service

License seat buckets are not correctly being refreshed

Bug .NET Client, Guest Client

Under control banner does not hide when dismissed by clicking "Hide"

Bug .NET Client, Guest Client

Guest client can crash with NullReferenceException in ClientService.GetActualClientSessionID

 

ConnectWise Control 2022.3

Current build: 22.3.7487

 

All 2022.3 changes

Issue Type Components Summary
Task Authentication, Performance

Get user/membership/webauth/etc completely converted to async

Task Extension Runtime, Performance, Relay Service, Router

Various optimizations based on observed traces from large instances

Task Performance, Relay Service

Change MessageSerializer and TypeSerializer to use ValueTask

Task Performance, Relay Service

Change BinaryReaderWriter and BufferStream to use ValueTask

Story Host Page, UIUX

Double clicking host page resize handles should reset column widths

Bug Performance, Relay Service

Significant and persistent relay performance issues for some on-premise instances

Bug web.config

Installer transform can overwrite specific values of user-defined settings

Task Activity Tracing, Guest Client, Relay Service, Session Manager Service

Add activity tracing for when guest client verification fails

Task Extension

Display all errors and warnings in extensions that fail to load

Story-bug Guest Client, Java Client

Java guest client can still unnecessarily reconnect

Story Permissions, Session Groups

Update role permissions when a session group is renamed

Bug Relay Service, Server

Relay service can occasionally hang while Stopping

Bug Web Server Service

Web server shutdown, etc. can hang while trying to reenter lock

Task Guest Client, Relay Service, Security, Session Manager Service

Reduce default guest client verification level to report-only

Bug Authentication, Login Page

Internal users aren't able to log in on instances with a lone external user source

ConnectWise Control 2022.2

Current build: 22.2.7244

 

All 2022.2 changes

Issue Type Components Summary
Task DB Maintenance

Change default session capture database maintenance days to 7

Task Guest Client, Relay Service, Security

.NET Implement limiting anything other than initial guest client from joining a session

Task Guest Page, UIUX

Update guest page background for 2022

Story Authentication, Permissions

Make Role name read only in product once created

Bug Guest Client

When "Lock On Connect is Enabled" and System is logged off, it requires 2 password entries to access the session

Story-bug Guest Client, Relay Service, Security

Error message is not showing in the client's status bar after changing the guest's SessionID

Bug .NET Client, Guest Client

Client service can fail to start after reboot

Bug .NET Client, ClickOnce, Guest Client

ClickOnce guest client exe can occasionally but consistently fail to correctly start Guest client processes for non-admin Users

Bug Guest Client, Java Client

Java guest client can crash with IllegalStateException after a Host disconnects

Bug Relay Service, Router

SocketThreadPool can crash relay/router with OverflowException

Bug Extension API, Session Manager Service

Fix backwards-compatibility of deprecated GetSessionsAsync overload

Bug Performance, Relay Service

Significant and persistent relay performance issues for some on-premise instances

Story-bug Guest Client, Java Client

Java guest client can still unnecessarily reconnect

Task Activity Tracing, Guest Client, Relay Service, Session Manager Service

Add activity tracing for when guest client verification fails

Task Guest Client, Relay Service, Security, Session Manager Service

Reduce default guest client verification level to report-only

ConnectWise Control 2022.1

Current build: 22.1.6877

 

All 2022.1 changes

Issue Type Components Summary
Task .NET Client

Allow EmptySessionProgramsToStart to use EXE from the client installation directory

Task Server

Allow extensions to include arbitrary files in client installation

Bug .NET Client, Guest Client

Windows 11 Guests incorrectly display Windows 10 as GuestOperatingSystemName

Bug Guest Client, Host Client, Relay Service, Security

Host is not correctly kicked for being idle if Consent is required and the autoconsent app.config setting is present

Task Performance, Relay Service

Introduce per-session variance into guest info refresh interval

Task Guest Page, UIUX

Update guest page background for 2022

Bug .NET Client, Guest Client

Client service can fail to start after reboot

Bug .NET Client, ClickOnce, Guest Client

ClickOnce guest client exe can occasionally but consistently fail to correctly start Guest client processes for non-admin Users

Bug Extension API, Session Manager Service

Fix backwards-compatibility of deprecated GetSessionsAsync overload

Bug Relay Service, Router

SocketThreadPool can crash relay/router with OverflowException

Bug Performance, Relay Service

Significant and persistent relay performance issues for some on-premise instances

ConnectWise Control 2021.15

Current build: 21.15.6876

 

All 2021.15 changes

Issue Type Components Summary
Task .NET Client, Guest Client, Host Client

Refactor Client UI Commands to enforce more type safety

Task Authentication

Increase 2FA timeout sent via email to 10 minutes-product

Task Database, Windows Server

SQLite static initializer continually throws out of memory exception

Task Host Page

Show the Top and Context Menus in 'live preview' link - Product Side Changes

Bug Relay Service, Router

Relay/router can get fragmented OverlappedDatas

Bug Security

Password reset codes always start with a few useless 0's

Task Backstage

Make the default Control Host role not have the SwitchLogonSession and the EnableBackstageLogonSession permission out-of-the-box

Task Server

Make base project compliant with Obsolete definitions

Task Session Manager Service

Optimize SessionManager/SessionFilterManager to not calculate permissions as part of initial listing

Story Administration Page, Triggers, UIUX

Update Trigger page UI

Story Security Service, Triggers

Expose security events to the trigger builder

Story Security Service, Triggers

Add default security event triggers

Story Triggers

Add Syntax Helper Expressions to Create Security Trigger Modal

Story Triggers

Create Security Event Trigger Modal

Story Triggers

Create Security Event Reference

Story Triggers

Update 'Session Event' Create Trigger Modal Title

Story Triggers

Additional default triggers

Bug .NET Client, Guest Client

Toast appears on machines when host connects/disconnects after joining directly to backstage

Bug Page Service

Host page is unable to load with a 500 GetHostSessionInfo

Bug Page Service

Null array element creates error when subgroup disappears

Bug Security Service

Creating a new role with no permissions causes Security tab to not load

Bug Session Manager Service

Extensions have broken backwards compat due to new SessionGroupPathParts

Bug Session Manager Service

OldSession.CustomPropertyX in triggers don't preserve values from old session

Task Performance, Relay Service, Router

Rewrite socket server to directly use IOCP for async sockets

Bug .NET Client, Guest Client, Host Client

NullReferenceException crashes client when a Host attempts to connect if there are any disabled Host client menu items

Bug Guest Client, Linux

Host client shows a blank screen when connecting to a Linux guest

Bug .NET Client

Host client message banner doesn't show username

Bug Router

Router can frequently crash with an ArgumentNullException

Bug .NET Client, Guest Client

Windows Access Guest client crashes when attempting to login to a system that is logged off.

Bug .NET Client, Guest Client, Host Client, Relay Service

Stored credentials notification banner persists even if blank credentials have been saved

Bug Guest Client, Host Client

Consent refused message can incorrectly display when Host does not have SwitchLogonSession permission and an out of date Guest client

Bug Guest Client

Guest machine desktop background stays dark upon disconnecting from backstage

Bug Setup Wizard, Web Server Service

Setup Wizard does not seem to complete which ultimately hangs the Web Server

Story-bug .NET Client, Guest Client

Getting error pop up when signing out user from guest machine

Bug .NET Client, Guest Client

NullReferenceException on Guest client when Host attempts to connect with specific app.config settings

Bug .NET Client, Guest Client, Host Client, Relay Service

Dismiss button does not work on stored credential notification banner

Bug Host Client

Block Guest Input also blocks host input

Bug Relay Service, Server

Instances on 21.13 can consume > 10 GB of memory

Bug Server

Version object changed to string

Bug Guest Client, Host Client

Remove extra comma from Session Inaccessible endpoint status message

Bug Router

Router fails to connect sessions; all external accessibility checks failing - Product

Story-bug Server, Web Application, Web Server Service

Saving web.config changes via ACE makes the Access client to display offline on Access tab when it is still online

Bug Permissions

"Session Inaccessible message" when connecting to XP guests when Switch Login and Backstage permissions are missing

Bug .NET Client, Guest Client, Server

AutoReinstallOldClientVersion will execute but does not consistently update the Guest client

Bug Server, Web Application, Web Server Service

Saving changes via the Advanced Configuration Editor causes the server process to crash upon shutdown/restart attempt

Bug .NET Client, Guest Client

Client service can fail to start after reboot

Bug Extension API, Session Manager Service

Fix backwards-compatibility of deprecated GetSessionsAsync overload

Bug Relay Service, Router

SocketThreadPool can crash relay/router with OverflowException

Bug Performance, Relay Service

Significant and persistent relay performance issues for some on-premise instances

ConnectWise Control 2021.14

Current build: 21.14.5791

 

All 2021.14 changes

Issue Type Components Summary
Task Performance, Windows Server

Convert WCF to use protobuf to improve performance

Task Security

Encrypt contents of access token

Story Backstage

Add role permission to allow switch to 'Backstage' mode

Bug .NET Client

Clients constantly send TimestampMessages to each other

Bug Guest Client, Java Client

Changing a Linux guest machine's hostname via hostnamectl causes a blank screen

Bug Installer

Message "ScreenConnect detected you have modified certain files that are not upgradable" for files security.db and security.db-wal.

Bug Host Page

Poor host page performance due to session group permissions fix

Bug Audit Page, Security

Security Events are not showing Results

Bug Triggers, Web Application

NullReferenceException for WebHook Trigger actions after update to 21.13 second stable

Bug .NET Client, Guest Client

Client service can crash on occasion during shutdown

Bug .NET Client, Guest Client

InvalidOperationException causes client to occasionally and unpredictably crash

Bug Authentication, Server

Empty versions should roundtrip correctly in protobuf

Bug Backstage, Host Client, Java Client

When a user role does not contain the 'EnableBackstageLogonSession' permission, the Java client still shows the Backstage session as selectable in the View menu

Bug Backstage, Host Client, Java Client

When multiple hosts are connected to a Windows Guest, and only one of them, which has the 'EnableBackstageLogonSession' permission, switches to the 'Backstage' session, then the other Java host client shows an incorrect message to the end-user.

Bug Java Client, Mac

Mac access clients fail to reinstall and update

Bug Permissions, Security, Session Groups, Session Manager Service

SessionPermissionEntries for subgroups not being handled correctly on role creation

Task Backstage

Make the default Control Host role not have the SwitchLogonSession and the EnableBackstageLogonSession permission out-of-the-box

Bug Page Service

Null array element creates error when subgroup disappears

Bug Session Manager Service

Extensions have broken backwards compat due to new SessionGroupPathParts

Bug Guest Client, Linux

Host client shows a blank screen when connecting to a Linux guest

Bug Security Service

Creating a new role with no permissions causes Security tab to not load

Bug Router

Router can frequently crash with an ArgumentNullException

ConnectWise Control 2021.13

Current build: 21.13.5058

 

All 2021.13 changes 

Issue Type Components Summary
Task Host Client, UIUX

Refresh chat UI for the .NET client

Story Security

Reword Invalid Password Question Error Message

Bug Authentication, Security, Web Application

Optimized authenticated web request performance

Bug Host Page

Users without ManageSessionGroups permission can access 3 dots and are logged out if they select an option

Bug Server, Triggers

Server process throwing a high volume of trigger exceptions

Bug Windows Server

Extension uninstalls are inconsistent

Bug .NET Client

Sending message from client throws 'Specified cast is not valid' exception

Bug .NET Client

SelectLogonSession, SelectHelpProvider and Helper menu are broken on host client

Bug Guest Page

Join code panel does not show up on the guest page to enter join code

Bug Remote Printing

Error "GetPrintQueue not found" for certain printers

Bug Windows Server

Utf8String not serialized correctly when nullable

Bug Host Page

Poor host page performance due to session group permissions fix

Bug Audit Page, Security

Security Events are not showing Results

Bug Triggers, Web Application

NullReferenceException for WebHook Trigger actions after update to 21.13 second stable

ConnectWise Control 2021.12

Current build: 21.12.4575

 

All 2021.12 changes 

Issue Type Components Summary
Task Reporting

Make security database reportable

Story Host Page

Add support for searching/filtering by SessionID

Bug Authentication, OpenID

OIDC user source requires server restart to fetch updated discovery document

Bug Server

"Error Object reference not set to an instance of an object" due to dictionary corruption in WeakReferenceCache

Task Security Service, Triggers

Make Security Event type results strings instead of enum

Bug .NET Client, Host Client

Host client crashes when changing session quality

Bug .NET Client, Backstage, Host Client

Unable to switch logon session to Backstage via host client

Bug .NET Client, Host Client

Windows host client's View menu does not open again after opening for the first time

Bug Host Page

Logon Session's Display Name missing from the 'Specify Join Options' modal dialog

Bug Host Page, Toolbox

Run Tool modal does not display item names

Bug Host Page, Session Manager Service

System.ServiceModel.CommunicationException error appears on the host page due to pipe being closed

Bug .NET Client

Sending message from client throws 'Specified cast is not valid' exception

Bug .NET Client

SelectLogonSession, SelectHelpProvider and Helper menu are broken on host client

ConnectWise Control 2021.11

Current build: 21.11.4237

 

All 2021.11 changes

Issue Type Components Summary
Task Host Client, Server

Move all LZMA code/implementation/binaries to Server projects

Task Overview Page

Pass License Type while performing the Version Check on the Overview Page

Task Security, User Sources

Allow admins to view configuration of locked user sources

Bug Triggers, Web Application, Web Server Service

No error message when attempting to create Trigger with no name

Bug Authentication, OAuth2, OpenID, SAML, Web Application, Web Server Service

Web server can corrupt redirect URL following external user source authentication

Bug Server

"Error Object reference not set to an instance of an object" due to dictionary corruption in WeakReferenceCache

ConnectWise Control 2021.10

Current build: 21.10.4238

 

All 2021.10 changes

Issue Type Components Summary
Task status page

Asyncify status page service relay check

Task Authentication

Add a way to handle both InvalidOneTimePasswordException and OneTimePasswordRequiredException

Bug .NET Client, Guest Client

Clients can still have flapping connections

Bug Administration Page

Admin page tabs UI issues

Task Guest Client, Host Client

Avoid recurring client downloads

Bug Mobile

Host unable to join session using the Mobile Host after upgrade to 21.9. 'Waiting for available license'

Bug Server, Session Manager Service

Auto reinstalls can repeatedly fail and retry, causing heavy server load

Bug Authentication, OAuth2, OpenID, SAML, Web Application, Web Server Service

Web server can corrupt redirect URL following external user source authentication

Bug Server

"Error Object reference not set to an instance of an object" due to dictionary corruption in WeakReferenceCache

ConnectWise Control 2021.9

Current build: 21.9.4007

 

All 2021.9 changes 

Issue Type Components Summary
Task .NET Client

Make Windows client release streams deterministically

Task Performance

Make web server propagate cancellation token on client disconnect

Task Server

Limit auto reinstall interval to 4 days

Story Host Page

Enable deep linking to specific fourth column tabs

Bug Authentication

External authentication provider return url doesn't include fragments

Task Server, UIUX

Various quality-of-life improvements

Bug Administration Page

In Admin / Appearance the web and client resources are not visible in Safari (cloud version)

Bug Audit Page, Security

Login Attempt Result 'Success' does not appear in Audit log on first try

Bug Session Manager Service

Clients trying to connect to deleted sessions getting stuck on Negotiating/Waiting to Retry

Task Authentication

Add a way to handle both InvalidOneTimePasswordException and OneTimePasswordRequiredException

Bug .NET Client, Guest Client

Clients can still have flapping connections

Bug Administration Page

Admin page tabs UI issues

Bug Mobile

Host unable to join session using the Mobile Host after upgrade to 21.9. 'Waiting for available license'

Bug Web Server Service

WebServer can crash process when restarting

Bug Server, Session Manager Service

Auto reinstalls can repeatedly fail and retry, causing heavy server load

Bug Server

Queued commands are not being run on 21.9.3972

ConnectWise Control 2021.8

Current build: 21.8.3663

 

All 2021.8 changes

Issue Type Components Summary
Task Administration Page

Appearance customization - Added additional sanitization of input fields

Task Administration Page

Remove shell themes from product - pt 2

Story Host Page

Update host page search UI/UX

Bug Host Page

More updates needed for host page search UI/UX

Bug Licensing, Web Application, Web Server Service

Automate-Control licenses return a Forbidden status message after update to 21.7

Bug Server

USERATTRIBUTE* handling is backwards

Story Host Page

Enable deep linking to specific fourth column tabs

Bug Authentication

External authentication provider return url doesn't include fragments

Bug Session Manager Service

Clients trying to connect to deleted sessions getting stuck on Negotiating/Waiting to Retry

ConnectWise Control 2021.7

Current build: 21.7.3103

 

All 2021.7 changes

Issue Type Components Summary
Task Authentication

Update authentication to use httpclient

Issue Type Components Summary
Task Authentication

Update authentication to use httpclient

Task Authentication, OpenID, SAML

Update membership to use httpclient

Task Extension Runtime

Update extension runtime load to use httpclient

Task Guest Client, Host Client, Server

Use HttpClient instead of WebClient

Task Licensing

Update license stuff to use httpclient

Task Router

Update router to use httpclient

Task Server

Update server program to use httpclient

Task status page

Updated status service to use httpclient

Bug Host Page, UIUX

Notification dot misrendered on Chrome at 90% Zoom

Bug Remote Printing

Specific characters in a username cause Printers to remain upon Host disconnect

Bug web.config

Downloading large session captures will timeout after ~20 minutes

Task Authentication

Update authentication to use httpclient

Task Authentication, OpenID, SAML

Update membership to use httpclient

Task Extension Runtime

Update extension runtime load to use httpclient

Task Guest Client, Host Client, Server

Use HttpClient instead of WebClient

Task Licensing

Update license stuff to use httpclient

Task Router

Update router to use httpclient

Task Server

Update server program to use httpclient

Task status page

Updated status service to use httpclient

Bug Host Page, UIUX

Notification dot misrendered on Chrome at 90% Zoom

Bug Remote Printing

Specific characters in a username cause Printers to remain upon Host disconnect

Bug web.config

Downloading large session captures will timeout after ~20 minutes

ConnectWise Control 2021.6

Current build: 21.6.3172

 

All 2021.6 changes

Issue Type Components Summary
Task Performance, Relay Service

Make session disconnection code run as part of original task instead of scheduling new one

Bug Server

Serialization of ipv6 network addresses does not seem to work correctly

Bug Guest Client, Host Client, Windows Server

HostSessionWithoutConsent not working correctly after update to 21.4

Task Relay Service

SerializingTokenManager optimizations

Task Authentication

Add New WebAuthentication field - Attributes

Task OAuth2, Security, User Sources

Add New OAuth Provider Configuration Setting - UserInfoAttributePathMapping

Task Permissions

Enable Create Host Pass permission for Control Administrator Role and Existing Roles with JoinSession Permission

Task Session Groups

Add New Session Filter Variable - USERATTRIBUTE*

Bug .NET Client, Java Client, Relay Service

Unable to grant consent on macs and certain windows Guests when client is not running elevated

Bug Permissions

Backwards compatibility broken for Permissions.Provider

Bug web.config

Accessing certain html files throws a 404 error on 21.5

Bug SAML

Azure SAML null exception after upgrade to 21.6

ConnectWise Control 2021.5

Current build: 21.5.2870

 

All 2021.5 changes

Issue Type Components Summary
Task Web Server Service

Make GetSessionPermissions more efficient

Story Audit Page

Update UI to handle login failures and successes in Audit Log

Story Java Client

Update the macOS instructional dialog for Big Sur

Story Security

Log login failures/successes and lockouts as an event in the audit log

Bug Server

21.2.2092 server crashing regularly due to object disposed exception

Task Security, Web Server Service

Unhandled files can be statically served from the root Site directory

Story Audit Page

When no events selected, don't show events in Audit Log

Bug Authentication

Invalid or expired CloudInstanceAuth cookie causes unhandled web exception in 21.5

Bug Host Page

Session group subgroup is not updated until the page is refreshed or another group is clicked on

Bug Permissions, Security Service

Add/remove user role permissions takes longer than usual to work

Bug Guest Client, Host Client, Windows Server

HostSessionWithoutConsent not working correctly after update to 21.4

Task Relay Service

SerializingTokenManager optimizations

ConnectWise Control 2021.4

Current build: 21.4.2479

 

All 2021.4 changes

Issue Type Components Summary
Story Host Page

Rename End button to Delete

Bug Relay Service, Session Manager Service, Web Application

Queued session events don't ever process

Bug Web Server Service

No loading modal appears when performing actions that restart web server

Task Security

Improve consent prompt visibility when switching logon sessions

Task Administration Page

Remove shell themes from product

Bug Host Page, Web Application

Inconsistent session information updating on the Host page in Firefox

Bug Host Page, Web Application, Web Server Service

Join Session modal doesn't close automatically after successful connection in Firefox

Bug Relay Service, Session Manager Service

Reinstalls stop processing after a small amount of time

Bug Host Page, Web Application

ClickOnceRun join method on Firefox is broken

Bug Web Server Service

Make GetSessionPermissions more efficient

ConnectWise Control 2021.3

Current build: 21.3.2160

 

All 2021.3 changes

Issue Type Components Summary
Bug Guest Client, Remote Printing

Printers don't map correctly to Windows 7 guests after upgrade to 20.11

Bug Host Page

Masterpanel clicks got eaten when load large session list

Task Authentication, Security

Enforce internal user absolute lockout attempts in addition to sliding

Task .NET Client

Prompt to elevate treats close button like OK button after failing

Bug .NET Client, Guest Client

UAC elevation can fail with "The requested user is not an administrator" when elevating support session

Bug .NET Client, Guest Client

Credentials form can erroneously display "The requested user is not an administrator"

Bug Authentication, Web Server Service

Login with Azure AD SAML source can produce "Bad signature of SAML response" error until services are restarted

Bug Login Page, Web Application

Login Page not rendering correctly on non-Chromium Edge

Bug Web Application, Web Server Service

After upgrade to 20.13, changing the defaultdocumentname setting in the web.config to the Login page doesn't work

Bug .NET Client, app.config, Guest Client, Host Client

Shorter input idle disconnect times are not being enforced

Bug Authentication, Login Page, Web Application, Web Server Service

Partners getting permissions errors when they try to log in after ~24h of idle if web.config has WebServerAddressableUri set

Bug Relay Service, Session Manager Service

Reinstalls stop processing on larger implementations after a small amount of time

Bug Relay Service, Session Manager Service, Web Application

Queued session events don't ever process

Bug Web Server Service

No loading modal appears when performing actions that restart web server

ConnectWise Control 2021.2

Current build: 21.2.2010

Issue Type Components Summary
Task Administration Page, status page

Add framework for Overview page

Task Host Page

Further asyncify web service

Task session capture

Make session capture file downloads open in a new tab to prevent breakdown of web app

Story status page

Create Security Settings Tile

Story status page

Create Status Tile

Story status page

Database Tile

Bug Relay Service

Exception getting toolbox crashes server in 20.11

Bug Server

Enabled but not configured AD/LDAP can take down an instance

Bug Administration Page, status page

Security Settings Tile issues

Bug Web Application, Web Resource

Auth panel instructions element no longer renders HTML content

Bug Web Server Service

503 in 20.13

Task .NET Client

Prompt to elevate treats close button like OK button after failing

Bug .NET Client, Guest Client

UAC elevation can fail with "The requested user is not an administrator" when elevating support session

Bug .NET Client, Guest Client

Credentials form can erroneously display "The requested user is not an administrator"

Bug Authentication, Web Server Service

Login with Azure AD SAML source can produce "Bad signature of SAML response" error until services are restarted

Bug Login Page, Web Application

Login Page not rendering correctly on non-Chromium Edge

Bug Web Application, Web Server Service

After upgrade to 20.13, changing the defaultdocumentname setting in the web.config to the Login page doesn't work

Bug Authentication, Login Page, Web Application, Web Server Service

Partners getting permissions errors when they try to log in after ~24h of idle if web.config has WebServerAddressableUri set

Bug Relay Service, Session Manager Service

Reinstalls stop processing on larger implementations after a small amount of time

Bug Relay Service, Session Manager Service, Web Application

Queued session events don't ever process

Bug Web Server Service

No loading modal appears when performing actions that restart web server

ConnectWise Control 2021.1

Current build: 21.1.1936

Story Backstage, Security

Restrict SwitchLogonSession Permission in Host Pass

Story Host Page

Remember column width by session type

Story Host Page, Performance

Resize window constantly retriggers page refresh animation on Host Page

Task SAML, Security

Implement skew factor for SAML time window validation

Bug .NET Client, ClickOnce

Unable to join session via ClickOnceRun

Bug Extension Runtime

Ensure backwards compatibility with recent extension runtime changes

Bug Web Server Service

Instance web server stuck returning 503

Bug Authentication, Login Page

When timed out and relogin, user should land on the target page not Support page

Bug Server, Windows Server

Instance process can start in a broken, undebuggable state

Bug Web Server Service

Not handling exceptions properly from deferred enumerables in WebServiceBase

Task Guest Page

Update guest page background for 21.1

Bug Authentication, Login Page

Login via SSO results server null error using mobile app and browser

Bug Authentication, Server, Web Application, Web Server Service

Disabled internal user sources redirects users at login page to null path

Bug Authentication, Login Page

Newly created internal user authentication fails during login

Bug Authentication, Login Page

On-premise users cannot authenticate via CW SSO in 20.13

Bug Web Application, Web Resource

Auth panel instructions element no longer renders HTML content

Bug Web Server Service

503 in 20.13

ConnectWise Control 2020.13

Current build: 20.13.1861

Issue Type Summary Components
Task

Limit size of capture files

Extended Auditing
Task

Add GetWebScriptUrls back to 20.13 for extension backwards compatibility

Extension, Licensing
Task

Upgrade DotNetCompilerPlatform to support C# 8

Extension Runtime, Web Application
Task

Center align Connection line on host page session list view

Host Page
Task

[Product Part] Fixed license info sync async

Licensing
Task

Implement skew factor for SAML time window validation

SAML, Security
Task

Improve API error message for unknown parameter

Server
Task

Better handle TimeoutExceptions in SessionManager

Server, Session Manager Service
Story

Include session captures when all events are selected in audit page

Audit Page
Story

Increase discoverability of column resizing

Host Page
Bug

Unable to join session via ClickOnceRun

.NET Client, ClickOnce
Bug

Re-saving an existing "Delete session connections" action can duplicate the specified process type(s)

Administration Page, Database, DB Maintenance, UIUX
Bug

Internal user authentication sessions should be invalidated on password change

Authentication, Security
Bug

When timed out and relogin, user should land on the target page not Support page

Authentication, Login Page
Bug

AuthenticationService should trace return values of endpoints

Data Streaming
Bug

Ensure backwards compatibility with recent extension runtime changes

Extension Runtime
Bug

Cannot open Join modal in IE guest page sometimes

Guest Page
Bug

IE animation sometimes stuck at the first frame caused the modal issue in guest page

Guest Page
Bug

Setting GuestWelcomePanel.Visible to false causes the action panel content to be off-center

Guest Page
Bug

Forced Reflow take too long when loading large session list

Host Page
Bug

Session table overflow out side of the window after resizing

Host Page
Bug

Weird behavior when resizing columns

Host Page
Bug

Java Client crashes with a NullPointerException due to the unavailability of app.config settings

Java Client
Bug

Login button should not use disabled color by default on Firefox

Login Page
Bug

Login page is broken with SC.util.equalCaseInsensitive error

Login Page
Bug

OTP prompt doesn't show the first time when Login is clicked

Login Page
Bug

Server can become unavailable when restarting services

Server
Bug

Instances on 20.13 can crash apparently out of ConnectSessionConnectionAsync

Session Manager Service
Bug

Instance web server stuck returning 503

Web Server Service

ConnectWise Control 2020.12

Current build: 20.12.1480

View condensed release notes

Issue Type Summary Component/s
Task

ChangePassword page should require full authentication

Authentication, Change Password Page, Security
Task

Add core helper methods for use by Continuum integration extension

Extension Runtime
Task

Restrict external user source based on specified user info

Authentication, OAuth2, SAML, Security
Task

Use browser-provided security nonce for auth flows

Authentication, Security
Task

Failed reset password attempts should contribute to account lockout attempts

Authentication, Security
Task

Replace reset password link with copy-pastable code in "Forgot Password" email

Authentication, Security
Story

Improve discoverability of Extension Marketplace

Extension, Host Page
Story

Add role mapping configuration in external login membership providers

Authentication, OAuth2, SAML, Security
Bug

Cannot drag and drop to move modal dialog

Guest Page, Host Page
Bug

Thread pool exhausts due to Cache.GetValue calls invoking async

Server
Bug

IE animation sometimes stuck at the first frame caused the modal issue in guest page

 
Bug

Cannot open Join modal in IE guest page sometimes

 
Bug

Resize window constantly retriggers page refresh animation on Host Page

 

ConnectWise Control 2020.11

Current build: 20.11.1622

View condensed release notes

Issue Type Components Summary
Task Administration Page, Security

Beautification of References in Create/Edit Role dialog

Task Host Page, Session Groups

Beautification of References in Create/Edit session group dialog

Task Relay Service

Improve relay resiliency

Task Administration Page, Triggers

Beautification of References in Create/Edit trigger dialog

Bug .NET Client, Guest Client, Remote Printing

Remote printing with Microsoft XPS driver can produce incorrect margins

Bug .NET Client, Guest Client, Host Client, Remote Printing

Domain Admin logged on to guest machine can't get printers due to "Access Denied"

Bug .NET Client, Host Client, Remote Printing

Unable to remote print in 20.11

Bug .NET Client, Host Client, Remote Printing

Attempting to remote print with certain driver can crash the host client

Bug .NET Client, Guest Client, Remote Printing

A Host printer, using a specific, native driver, is not mapped on the Guest end with the same native driver despite of it being present over there.

Bug .NET Client, Guest Client, Remote Printing

A Host printer, using a specific, native driver, takes a long time to get mapped on the Guest end with the same native driver.

Bug Administration Page

Admin page: in-app message collides with status table

Bug Audit Page, UIUX

Audit page date picker doesn't actually change the date value

Bug Guest Client

Unable to reinstall access clients on 20.11

Bug Host Client

Unable to copy/paste, drag/drop or send/receive files during a session

Bug Host Client

Changing host client theme resets zoom level

Bug Host Page

Icon tool tips are not visible if fourth column is collapsed

Bug Host Page

Compose email yourself button in InvitationPanel does not work

Bug Host Page

Join command in Host page creates an error on the console

Bug License Page

Updates to license tab is not correctly showing revoked licenses

Bug License Page

Update on-prem license logic for Automate licenses

Bug SAML, Security

Tighten restrictions on SAML assertions

Bug Administration Page, Security, User Sources

User cannot be saved with a blank Password Question

Bug Session Manager Service

Instances on 20.8 can become unresponsive with threads stuck doing work in SessionDatabaseManager

Bug Session Manager Service

Standard license is not enforcing concurrent session limitations

Bug Triggers

Trigger does not fire

Bug web.config

Max request length not added in web.config

Bug Installer

Installer fails to require .NET 4.7.2

Story-bug Manage Toolbox

Still can't create/delete/rename Toolbox items

Bug Relay Service

Guests go offline often

Bug Audit Page

Cannot scroll down to see Audit Log

Bug Database

Session manager won't start when configured with SQL Server

Bug Host Client

Mobile clients have connection issues on 20.11+

Bug Relay Service

Server process can crash with System.IO.PipeException on 20.11

Bug Backstage

Crash due to message not being validated fully

Bug Extended Auditing

Downloading a session capture video throws an error in browser

Bug Extended Auditing

A single session capture is shown in multiple downloads

Bug Installer

Empty or malformed app.config can cause a server upgrade to fail

Bug Relay Service

Instance process on ScreenConnect_20.11.1372.7585_Release can repeatedly crash upon unhandled System.Collections.Generic.KeyNotFoundException

Bug Relay Service

Wake On Lan not working as expected after upgrade to 20.11

Bug Router

Router service on-prem doesn't forward traffic

Bug Server

20.11 server crashing regularly due to object disposed exception

Security updates

Summary Components
Fix race condition in Revoke Authentication Sessions Authentication, Security, Web Application
Set default MaxLongestTicketReissueIntervalSeconds to 10 hours for unspecified service endpoints Authentication, Security
Enable anti-forgery token enforcement by default Security

 

ConnectWise Control 2020.10

Current build: 20.10.855

View condensed release notes

Issue Type Components Summary
Story Host Page

Add tool tip style labels to host page icons

Story Login Page, Security

Disallow logins on accounts with invalid 2FA setups

Bug Backstage

Backstage: dir command doesn't list all files

Bug Change Password Page

Reset password link incorrect when site is piggybacked

Bug Installer, Relay Service

Cannot reinstall access clients

Bug SAML

SAML throws with "malformed reference element"

Bug SAML

SAML can throw "sequence contains more than one element"

Bug Session Manager Service

eligibleHosts is incorrectly updated on data load/reload in SessionManager.RunMaintenance

Bug Session Manager Service

CreateSessionOld throws with contract mismatch

Bug .NET Client

Fingerprint missing from service name in event viewer

Bug Host Page, Session Manager Service

System.ServiceModel.CommunicationException error appears on the host page

Bug Session Manager Service

Instances on 20.8 can become unresponsive with threads stuck doing work in SessionDatabaseManager

Task Server

Added logging for channel close error

Bug Administration Page, Security, User Sources

User cannot be saved with a blank Password Question

Bug Host Page

Icon tool tips are not visible if fourth column is collapsed

Bug License Page

Update on-prem license logic for Automate licenses

Bug Triggers

Trigger does not fire

ConnectWise Control 2020.9

Current build: 20.9.854

View condensed release notes

Issue Type Components Summary
Task Audit Page, UIUX

Don't show entire link for downloading capture video

Bug Extension Runtime, Web Server Service

HttpModules defined in extensions do not work in 20.7+

Bug Host Page, Session Groups, Session Manager Service Sessions do not appear in search results when viewing a subgroup
Bug Installer

compilerOptions incorrectly set from pre-6.3 upgrade

Bug Extension Runtime, Web Server Service

Extension Module does not set Extension context when calling http modules

Bug Performance Server is leaking memory in linked cancellation token sources
Bug Server 2k8 and 2k12 servers unresponsive after upgrading to 20.7
Bug Relay Service, Router

Disconnect doesn't show up immediately

Bug SAML

SAML can throw "sequence contains more than one element"

Bug SAML

SAML throws with "malformed reference element"

Bug Session Manager Service

CreateSessionOld throws with contract mismatch

Bug .NET Client

Fingerprint missing from service name in event viewer

Bug Host Page, Session Manager Service

System.ServiceModel.CommunicationException error appears on the host page

Bug Session Manager Service

Instances on 20.8 can become unresponsive with threads stuck doing work in SessionDatabaseManager

Task Server

Added logging for channel close error

Bug Triggers

Trigger does not fire

ConnectWise Control 2020.8

Current build: 20.8.29408

View condensed release notes

Issue Type Components Summary
Task Security, Setup Wizard

Require email address in setup wizard security panel for the Administrative account

Bug Server

Services don't start as expected

Bug Extension Runtime, Web Server Service

HttpModules defined in extensions do not work in 20.7+

Bug Extension Runtime, Web Server Service

Extension Module does not set Extension context when calling http modules

Bug Performance

Server is leaking memory in linked cancellation token sources

Bug Server

2k8 and 2k12 servers unresponsive after upgrading to 20.7

ConnectWise Control 2020.7

Current build: 20.7.29386

View condensed release notes

Release date: July 20, 2020

Issue Type Components Summary
Task Host Page, UIUX

Admin Page Loading state need a background color to indicate loading.

Task Host Page, Session Groups

Updated session group modal text and add hint

Task Host Page

Update CSS to make fourth column text easier to read.

Story-bug Server

Server unresponsive due to System.AccessViolationException because of sqlite close

Story-bug Toolbox

Cannot create/delete directories and files in Run Tool modal

Story app.config

Split SuspendControlAtStartup to allow configuration by session type

Story Triggers

Add quick reference to Trigger modal

Bug Administration Page

Long extension setting names require horizontal scroll of the settings modal

Bug Authentication, Security, Web Server Service

Whitespace around SAML settings is preserved resulting in insufficient permissions

Bug Guest Page

Join a Public Session - Word wrap or limit size

Bug Host Client, Java Client, Mac

Monitor toolbar in MacOS does not render based on the spatial relationship between the monitors

Bug Host Client, Mac

MacOS left or right trackpad swipe results in up/down scrolling

Bug Host Page, Manage Toolbox

Run tool non-edit mode allows drag/drop but fails

Bug Host Page

Unable to Select All or Unselect All for on role configuration

Bug Host Page, UIUX

Modal dialog master panel does not have border-radius matching the modal, and editpanel need a top border.

Bug Relay Service

ActionScheduler has lower throughput and high memory usage on heavy loads

Bug Server Fix automatic client failover options (IP/FQDN)
Bug Server

On-Prem 20.7 takes long to start up after finishing setup

Bug Session Groups

Empty Session Groups with multiple levels are not updated properly

Bug Session Groups

Roles tied to subgroups become duplicated when deleted

Bug Session Groups

Session ordering affected by session name case (lowercase vs uppercase)

Bug Session Manager Service

Unable to end or modify sessions

Bug Web Application

Certain text unreadable due to color under Dark themes

Bug web.config

Extension module entry missing in web.config

Bug Cloud, Server

CachingProxy async cache can't keep up in cloud and large instances

Bug Login Page

Valid login results in "Request returned: Unauthorized"

Bug Server

Services don't start as expected

Bug Extension Runtime, Web Server Service

HttpModules defined in extensions do not work in 20.7+

Bug Extension Runtime, Web Server Service

Extension Module does not set Extension context when calling http modules

Bug Performance

Server is leaking memory in linked cancellation token sources

Bug Server

2k8 and 2k12 servers unresponsive after upgrading to 20.7

ConnectWise Control 2020.6

Current build: 20.6.28954 

View condensed release notes

Release date: June 19, 2020

Issue Type Components Summary
Story-bug Server

AccessTokenExpireSeconds is not updated to new default when upgrading an instance

Bug Administration Page

Clear all text resource trailing space

Bug Authentication

Authentication with SAML/ADFS fails after upgrade to 20.3

Bug Guest Client

Null-reference exception dialog when trying to open guest client

Bug Host Client, UIUX

New host client settings button is misaligned

Bug Host Page, Session Groups

Cannot cancel queued events

Bug Host Page

iPad/iPhone takes two taps to change session group

Bug Java Client, Mac

Mac requires two WOL packets to actually wake

Bug Login Page

LogoPanel.Heading partially appears on login page on Shell themes

Bug Session Manager Service

Sessions incorrectly identified as ended

Bug Triggers

Format strings don't work for data field of triggered session event actions

Story-bug Host Page, Manage Toolbox

Cannot rename or move or delete directory in Run Tool modal

Story-bug Toolbox

Cannot create/delete directories and files in Run Tool modal

Bug Administration Page

Admin page doesn't refresh to load extension tab after installing an extension

Bug Relay Service

ActionScheduler has lower throughput and high memory usage on heavy loads

Bug Web Server Service

Server becomes unresponsive due to inability to attach to dlls

Bug Session Groups

Empty Session Groups with multiple levels are not updated properly

Story-bug Server

Server unresponsive due to System.AccessViolationException because of sqlite close

Bug Cloud, Server

CachingProxy async cache can't keep up in cloud and large instances

Bug Server

Services don't start as expected

ConnectWise Control 2020.5

Current build: 20.5.28406

View condensed release notes

Release date: May 22, 2020

Issue Type Components Summary
Task Guest Client

Allow guests to enter login credentials via tray icon menu

Task Host Page, Manage Toolbox

Increase discoverability of the Toolbox on the Host page

Task Licensing, Performance

Asyncify LicenseInfo to avoid thread starvation at startup

Task Performance, Relay Service

Improve Relay action scheduler performance

Task Licensing, Performance, Server

Improve performance of LicenseRuntime at high loads

Task Performance, Server

Improve performance of ObjectPool

Story-bug Host Page, Manage Toolbox

Cannot perform actions on non-dynamic toolbox items

Story .NET Client, Host Client, UIUX

Make options residing in the host client right-click menu easier to find

Story Database, Host Page

Add a field to Get Host Pass modal for the invitee's name

Story License Page

Updates to License tab UI

Bug Administration Page

Extra border in Admin page dark Shell theme.

Bug Host Client

resizing host meeting menu glitches out

Bug Host Client

share my desktop and unshare desktop don't seem to always work

Bug Host Page

Command tab scroll position resets repeatedly after executing specific command

Bug Host Page

No space between checkbox and "trust this device" label

Bug Guest Client, Java Client, web.config

"Keep device awake" setting produces excess error messages on Linux guests

Bug Guest Client, Java Client, Mac

If a macOS application bundle is used to connect to a Support session as a Guest and if it is closed using the dock icon while a Host is connected to it, it becomes unresponsive

Bug Mono Server

Mono server setup wizard does not open after installation

Bug Mono Server, Relay Service

Mono server crashes when starting relay service due to missing SameSiteMode enum

Bug Performance, Relay Service

Relay mixes up order of messages, causing screen artifacts

Bug Session Groups

Adding UnacknowledgedEventCount to session subgroup expression throws duplicate key argument exception

Bug Toolbox

Move and download operations on dynamic toolbox items do not work

Story-bug Guest Page

Guest page Go buttons have incorrect styling on IE

Bug Host Client, Java Client

Mac And Linux Host Rendering is extremely slow

Bug Security, Web Application

Reset password link has two periods in the instance URL

Bug Administration Page

Audit log result is missing session events, IP addresses and more

Bug Session Groups

$OTHER* variables in filter expression breaks the host page

Bug Session Groups

Misconfigured subgroup expression causes calls to GetAccessToken to fail which prevents hosts from connecting to sessions

Task Host Page

Update HostPassPanel.LifetimeItems default values to add a 2 hour option

Story-bug Administration Page

Admin page UI issues with modals

Story-bug Server

New default access token expire seconds not respected

Bug Administration Page

License Page load error "daysUtilOutOfMaintenance is not defined"

Bug Guest Page

Guest page Go buttons have incorrect styling on Mac's Safari and Chrome

Bug Guest Client

Null-reference exception dialog when trying to open guest client

Bug Host Client, UIUX

New host client settings button is misaligned

Story-bug Server

AccessTokenExpireSeconds is not updated to new default when upgrading an instance

Bug Authentication

Authentication with SAML/ADFS fails after upgrade to 20.3

Bug Host Page, Session Groups

Cannot cancel queued events

Bug Session Manager Service

Sessions incorrectly identified as ended

Story-bug Host Page, Manage Toolbox

Cannot rename or move or delete directory in Run Tool modal

Story-bug Toolbox

Cannot create/delete directories and files in Run Tool modal

Bug Administration Page

Admin page doesn't refresh to load extension tab after installing an extension

 

ConnectWise Control 2020.4

Current build: 20.4.28399

View condensed release notes

Release date: May 14, 2020

Issue Type Components Summary
Task Guest Page

Update guest page go button

Task Host Page, UIUX

Update Roboto v19 to v20

Task Host Page, UIUX

Update Access tab icon and empty state

Task Host Page

Remove Manage Toolbox from User Icon

Task Java Client

Make the title and the initial directory path of the Java Client's file chooser dialog match the .NET Client's file chooser dialog

Task Performance, Relay Service, Server, Session Manager Service

Asyncify Relay/SessionManager to improve performance

Task Security

Updated forgotten password logic

Task Server

Update Default Access Token Expire Seconds

Task Performance, Session Manager Service

Make SessionManager more concurrent

Story Guest Client

Add client side session event logging

Story Java Client, Mac

Catalina instructional dialog

Bug Administration Page, Mobile

The old Options button is overlapping the new 3-dots button on Admin page of mobile devices

Bug Administration Page, UIUX

Administration page needs to have a refreshing state

Bug Host Client

Undercontrol banner shows blank text

Bug Host Client

Closing application after sharing my desktop results in host client flickering

Bug Host Client, UIUX

Not enough padding in host client "Share My Desktop"

Bug .NET Client, Host Client

Inconsistent behavior when attempting to drag and drop files

Bug Host Page

GetDistinctCustomPropertyValues called unnecessarily

Bug Host Page, UIUX

Filter box on focus state will change the height of session list

Bug Host Page

JavaScript error on host page

Bug Host Page, UIUX

Admin page tab selection panel needs round border.

Bug Java Client

Newlines not preserved in consent prompt

Bug Java Client

Java client process can hang if an exception is thrown while sending a message

Bug Guest Client, Java, Mac

Certain keyboard inputs crash the Mac guest client

Bug Server

Clients are stuck in negotiating status again

Bug Setup Wizard

Cannot scroll up/down on Setup Wizard pages

Bug Triggers

GuestNetworkAddress not preserved on OldSession

Bug UIUX

Missing space after colon in Mail tab

Bug web.config

Setting MaxLongestTicketReissueIntervalSeconds too high makes you get logged out immediately

Task Host Page, Performance, Session Manager Service

Improve performance of PageService and SessionManager

Task Java Client

sync changes to .net client endpointmanager retry/ping logic to java client

Bug Guest Client, Performance

Client reconnection logic can cause constant reconnection in certain high-load scenarios

Bug Server

WaitForChangeManager updates break backwards compat w/ extensions

Bug Server

Extensions broken in 20.3

Bug Setup Wizard

Site can't be reached after completing setup

Bug web.config

Web config transform error occurs when upgrading cloud staging instance

Bug Host Client, Java Client

Mac And Linux Host Rendering is extremely slow

Story-bug Guest Page

Guest page Go buttons have incorrect styling on IE

Bug Mono Server

Mono server setup wizard does not open after installation

Bug Mono Server, Relay Service

Mono server crashes when starting relay service due to missing SameSiteMode enum

Bug Security, Web Application

Reset password link has two periods in the instance URL

Bug Administration Page

Audit log result is missing session events, IP addresses and more

Bug Session Groups

$OTHER* variables in filter expression breaks the host page

Bug Session Groups

Misconfigured subgroup expression causes calls to GetAccessToken to fail which prevents hosts from connecting to sessions

Bug Host Client

share my desktop and unshare desktop don't seem to always work

Task Host Page

Update HostPassPanel.LifetimeItems default values to add a 2 hour option

Story-bug Administration Page

Admin page UI issues with modals

Story-bug Server

New default access token expire seconds not respected

Bug Guest Page

Guest page Go buttons have incorrect styling on Mac's Safari and Chrome

Task Performance, Relay Service

Improve Relay action scheduler performance

Story-bug Server

AccessTokenExpireSeconds is not updated to new default when upgrading an instance

Bug Authentication

Authentication with SAML/ADFS fails after upgrade to 20.3

Bug Host Page, Session Groups

Cannot cancel queued events

Bug Performance, Relay Service

Relay mixes up order of messages, causing screen artifacts

Bug Session Manager Service

Sessions incorrectly identified as ended

Bug Administration Page

Admin page doesn't refresh to load extension tab after installing an extension

Bug .NET Client, Guest Client

Unable to resize guest client window

Bug Host Client

resizing host meeting menu glitches out

ConnectWise Control 2020.3

Current build: 20.3.28091

View condensed release notes

Release date: April 28, 2020

Issue Type Components Summary
Task Security

Updated default password requirments

Task Audit Page, Security

Show user-deleted commands in audit log

Story Audit Page

Add multi-select to Session Event Type filter on Audit Log

Bug Cloud, Guest Client, Server

Can't download client due to xml exception

Bug Host Page

Unable to join sessions

Bug Host Page, Server

Unable to create Support/Meeting/Access sessions

Story-bug Host Page, Server

Unable to join Support/Meeting sessions or build Access sessions

Task Authentication, OAuth2, SAML, Security, User Sources

Log user out of IdP when they select "Logout" in Control

Task Extension

Add ability to purchase third-party licenses from the Extension Marketplace

Task Host Page, Performance, Session Manager Service

Improve performance of PageService and SessionManager

Task Java Client

Add the 'Send Folder' menu item to the 'File Transfer' menu of our Java Client.

Task Relay Service, Server

Use .NET thread pool for running actions rather than our separate threads

Sub-task app.config

Create a transform from UserInterfaceSettings.EnableGuestRequireConsentToggle => SystemSettings.IsUserAllowedToRequireConsent

Story-bug Mobile

'SystemSettings' does not exist in the current context

Story Guest Client, Linux

Improve linux screen capture encoding - Ubuntu 18

Bug .NET Client, Host Client

Host client doesn't retain previous size when minimized

Bug .NET Client, Extended Auditing, Mono Server

Exception attempting to transcode a zstd-encoded capture on a Mono server

Bug app.config, Guest Client

No elegant way to back out of Guest enabled Consent

Bug Authentication, Web Application

Authentication can fail when a Host has an extremely large number of permissions

Bug Guest Client, Mac

Mac multiple Screen performance is really slow

Bug Guest Page

Joining a meeting as guest under IE does not use entered participant name for the session

Bug Host Page

No thumbnail preview for Catalina macs

Bug Host Page, Session Groups

Error occurs when re-opening chat of a session that no longer exists within the UnacknowledgedEventCount session group

Bug Host Page

Modal dialog lack of bottom padding when joining a meeting panel

Bug Host Page

Cannot join session until open any other modal

Bug Host Page

QueuedReinstall and QueuedCommands do not work

Bug Installer, Server

WebConfig Transformation within serverinstaller does not handle situations when the web.config file is in use

Bug Installer

Server installer fails due to transform error

Bug SAML, Server

Misconfigured SAML can cause server unresponsiveness

Bug Session Manager Service

Fix concurrency error with session group info

Bug Session Manager Service

Fix session manager lock delay

Bug Setup Wizard

Setup Wizard password hint label is not right

Bug Relay Service, Session Manager Service, Windows Server

Relay service hangs when stopping

Bug .NET Client, Guest Client, Host Client

Shift key gets stuck switching languages

Story-bug Host Page

Adding event from subgroups on host page doesn't show up immediately

Story-bug Host Page

Empty subgroup information does not update automatically

Story-bug Session Groups

Deleting sessions with specific filter will cause an error on session list

Bug Administration Page, Extension, Web Application

Wrong text for title text of extension settings modal

Bug Cloud, Licensing

NullReferenceException in LicenseRuntime.Initialize crashes cloud instances

Bug Host Page, Session Manager Service

First session creation attempt does not register on a new, idle server

Bug Host Page, Server, Session Manager Service

Incorrect handling of NULL in session filter manager

Bug Session Groups

Notification dot doesn't show on all subgroups

Bug Session Groups, Session Manager Service

Invalid session group filter syntax has the possibility of taking down the server process

Bug UIUX

Hide/show reference are both showing up on edit session group modaldialog

Story-bug Relay Service, Session Manager Service, Windows Server

Relay service can still hang when stopping

Story Authentication, Security

Add ability to configure samesite default value for authentication cookies to handle Chrome 80 changes

Story-bug Guest Page

Guest page broken on IE

Bug Administration Page

Appearance page broken on latest 20.2 and 20.3

Bug Server

Extensions broken in 20.3

Bug Setup Wizard

Site can't be reached after completing setup

Bug Server

WaitForChangeManager updates break backwards compat w/ extensions

Task Java Client

sync changes to .net client endpointmanager retry/ping logic to java client

Bug Guest Client, Performance

Client reconnection logic can cause constant reconnection in certain high-load scenarios

Bug Host Client, Java Client

Mac And Linux Host Rendering is extremely slow

Bug Mono Server

Mono server setup wizard does not open after installation

Bug Mono Server, Relay Service

Mono server crashes when starting relay service due to missing SameSiteMode enum

Bug Security, Web Application

Reset password link has two periods in the instance URL

Bug Session Groups

$OTHER* variables in filter expression breaks the host page

Bug Session Groups

Misconfigured subgroup expression causes calls to GetAccessToken to fail which prevents hosts from connecting to sessions

Bug Administration Page

Audit log result is missing session events, IP addresses and more

Task Performance, Relay Service

Improve Relay action scheduler performance

Bug Authentication

Authentication with SAML/ADFS fails after upgrade to 20.3

Bug Host Page, Session Groups

Cannot cancel queued events

Bug Performance, Relay Service

Relay mixes up order of messages, causing screen artifacts

Bug Session Manager Service

Sessions incorrectly identified as ended

ConnectWise Control 2020.2

Current build: 20.2.27450

View condensed release notes

Release date: March 23, 2020

Issue Type Components Summary
Task Administration Page, Extension

Add empty state text to the Extensions Page

Task Audit Page

Update how capture info is displayed on audit page now that we'll be virtualizing capture files in cloud

Task Host Page

Redesign host page solid theme

Bug Host Page

Error message can appear off of dialog

Bug Server

SingleThreadSynchronizationContext can never return from Send

Bug Web Application

SC.ui.createBarGraph should not take a container and add to that container

Bug Host Client

Using too small of an icon for UnderControlBanner

Bug Host Client

Split screens function is in the wrong coordinate space

Bug Login Page

Login Panel does not have even padding

Bug Relay Service, Session Manager Service

Session manager timeouts crash the whole server process

Bug Web Server Service

Server can crash with unhandled ArgumentException out of ServerExtensions.MapPathUnsafe

Bug Host Page, Session Manager Service

Information for sessions in subgroups does not update properly

Story-bug Authentication, Extension

Internal server error when using extension executables

Task Administration Page, Mobile

Update the card style of extensions in iPad view

Task Host Page, UIUX

Polish the PopoutPanel style

Task Host Page, UIUX

Polish the link style button

Task Host Page, Mobile, UIUX

Make ToggleDetailPanelButton more obvious

Task Host Page, UIUX

Use drop shadow instead of border lines to draw the outline of cards and tiles

Task Host Page, UIUX

Added more prominence to command buttons in Administration Page

Task Host Page, UIUX

Updated guest page/login page UI

Task Host Page, UIUX

Polish the multi-selection panel UI

Task Host Page, UIUX

Adjust border roundness of Web UI

Task Host Page, UIUX

Polish the MasterPanel selected state and adjust border radius for Create/Join Button

Task Host Page, UIUX

Align the title and checkbox in the sessionlist panel

Story-bug Host Page, UIUX

Minor UI issues with new Solid themes

Story-bug Host Page

Run Tool error message does not show in Edit Mode

Bug Host Page, UIUX

.SubDetailPanel slide in animation needs overflow hidden

Bug Licensing

License change failures can result in invalid state

Bug Mono Server

Memory leak in Mono server

Story-bug Host Page

Empty subgroup information does not update automatically

Story-bug Host Page

Adding event from subgroups on host page doesn't show up immediately

Bug Cloud, Licensing

NullReferenceException in LicenseRuntime.Initialize crashes cloud instances

Bug Session Groups

Notification dot doesn't show on all subgroups

Bug Host Page, Session Manager Service

First session creation attempt does not register on a new, idle server

Bug Host Page, Server, Session Manager Service

Incorrect handling of NULL in session filter manager

Bug Session Groups, Session Manager Service

Invalid session group filter syntax has the possibility of taking down the server process

Story-bug Session Groups

Deleting sessions with specific filter will cause an error on session list

Bug Administration Page

Appearance page broken on latest 20.2 and 20.3

Bug Server, Toolbox

Symlinked toolbox items transferred as empty files

Bug Host Page

Modal dialog lack of bottom padding when joining a meeting panel

Bug Host Page

Cannot join session until open any other modal

Bug UIUX

Hide/show reference are both showing up on edit session group modaldialog

ConnectWise Control 2020.1

Current build: 20.1.27036

View condensed release notes

Release date: February 26, 2020

Issue Type Components Summary
Task Authentication, Security

Reworked password reset token logic

Task Authentication, Cloud, Licensing, Performance, Web Server Service

Better handle cloud outages in the product

Task Guest Client, Java Client

Optimize JavaClient to not send screen data outside the tiles that intersect with host viewport

Task Performance, Server

Profile and improve various performance bottlenecks under high load

Task Server, Web Server Service

Make WebServer async to prevent stack-filling loops

Sub-task Licensing

Licensing should fail gracefully when cloud licensing service is unreachable

Bug .NET Client, Host Client

Host client split-window placement only set once

Bug Guest Client, Linux

Windows host can't see specific distributions of Linux guest machines

Bug Guest Client, Java Client, Performance

High CPU usage on OSX guests in 19.3+

Bug Guest Client, Host Client

Black screen when connecting with low or medium capture quality on 32 bit guest clients

Bug Host Page

Long scripts clog up clients

Bug Host Page, Session Groups

Resource string for session group filter has different casing for word "LIKE" in different places

Bug Host Page

Error from web service is rendered as [Object object]

Bug Host Page

Wake-On-Lan.svg not correctly cased

Bug Host Page

PageService.ashx doesn't compile at runtime

Bug Java Client

Java Client consumes a lot of memory and high CPU usage

Bug Relay Service

connection stuck in "Negotiating..." when connecting to a session

Bug Relay Service

Thread pool starves and hangs server app when many connections connect at once

Bug Triggers

Empty trigger definitions in SessionEventTrigger.xml prevent the Triggers page from loading

Bug Server Creating a new access session kills the server process
Story-bug Host Page, Session Groups

Incorrect error message on Session Group modal

Bug Authentication, Extension

Extension executables don't work with 2fa

Bug Guest Client, Linux

Extended charsets could not be instantiated exception when trying to set screen capturing permission on Linux

Bug Linux, Mono Server

Server installer fails to get best URL during installation

Bug Linux, Mono Server

NewtonSoft has invalid metadata for Linux server

Story-bug Guest Client, Linux

Issues with specific Linux guest machines

Bug Host Page

WebServerAddressableUri is mutated by GetRealUrl

Bug Mono Server

WebClient throws attempting to make secure requests

Bug Host Client

Split screens function is in the wrong coordinate space

Bug Relay Service, Session Manager Service

Session manager timeouts crash the whole server process

Bug

 

Web Server Service Server can crash with unhandled ArgumentException out of ServerExtensions.MapPathUnsafe
Bug Host Page, Session Manager Service

Information for sessions in subgroups does not update properly

Story-bug Authentication, Extension

Internal server error when using extension executables

Bug Licensing

License change failures can result in invalid state

Bug Mono Server Memory leak in Mono server
Story-bug Host Page

Empty subgroup information does not update automatically

Story-bug Host Page Adding even from subgroups on host page doesn't show up immediately
Bug Cloud, Licensing

NullReferenceException in LicenseRuntime.Initialize crashes cloud instances

Bug Session Groups

Notification dot doesn't show on all subgroups

Bug Host Page, Session Manager Service

First session creation attempt does not register on a new, idle server

Bug Host Page, Server, Session Manager Service

Incorrect handling of NULL in session filter manager

Bug Session Groups, Session Manager Service

Invalid session group filter syntax has the possibility of taking down the server process

Story-bug Session Groups

Deleting sessions with specific filter will cause an error on session list

ConnectWise Control 2019.6

Current build: 19.6.27027

View condensed release notes

Release date: February 25, 2020

Issue Type Components Summary
Task Authentication, Data Streaming

Field Names Used for Web Authentication are Not Standardized

Task Guest Client, Performance

Prevent excessive connection attempts from badly-networked machines

Task Mono Server

Update MonoInstaller to fix Mono issues

Story .NET Client, Host Client

Speed up windows host client ui

Story Host Page

Collapsible Thumbnail Preview on General Info Tab

Bug .NET Client, Host Client

Windows host client's minimize, maximize and close buttons display incorrect text

Bug .NET Client, Host Client

A minimized host client does not restore to its previous position

Bug .NET Client, Host Client

"Waiting for your guest" box cuts off text

Bug .NET Client, Guest Client, Host Client

Intermittently getting blank grey screen upon connection

Bug Client Resource

TransformClientOverrideResx.xsl can create empty ApplicationDirectoryName override upon server upgrade

Bug Guest Client, Java Client, Mac

Open JDK high battery use

Bug Guest Page

Guest join code input box extends outside the dialog in IE

Bug Host Client, Mono Server

After joining a session, mouse events will sometimes cause Host disconnects

Bug Host Client

Client is opaque if user stops sharing screen and another user starts sharing screen

Bug Host Client

external resize handles throw off some windows client form bounds calculations

Bug Host Client

split monitors rank and indices are reversed

Bug Host Page

Chrome render a half pixel border on the bottom of Modal Dialog

Bug Installer, Linux, Mono Server

Installer error upgrading Mono server from 19.3 to 19.4

Bug Installer, Linux

Installer error on certain Linux distros

Bug Mono Server

Mono SSL Configuration not working

Bug Mono Server

Mono httplistener not getting certs from the right directory

Bug .NET Client, Host Client

Main form placement altering zoomscale creates issues

Bug .NET Client, Host Client

Corner buttons in view panel are discolored after opening a new windows client form

Bug .NET Client, Host Client

Opening monitor in different window doesn't size it correctly

Bug Guest Page, Host Page

iPadOS 13 Safari is detected as macOS Safari in join selector panel

Bug Host Page

Theme selector modal dialog show resource string instead of real title

Bug Reporting

SessionGuestHardwareNetworkAddress values aren't rendered correctly in reports

Task Security

Add IP to Host client parameters

Bug .NET Client, Host Client

Popping out monitor in new window sizes too small in windows host client

Bug Guest Client, Host Client

Blank guest monitor not working

Bug Guest Client, Host Client

Blank or stale screen data after entering backstage

Bug Host Client

Host client opens as small square

Bug Host Page

'Extra' extension menu in top nav on host page

Bug Installer, Mono Server

TransformWebConfig doesn't transform 127.0.0.1 to localhost for Linux servers

Bug Installer

Installer runs without checking .NET 4.7.1 compatibility

Bug Installer, Mono Server

Exception during installation when changing attributes for web.config elements with child text nodes

Story-bug web.config

Not all .NET updates are properly transformed in web.config

Bug Guest Page

Text color of certain UI elements makes them nearly unreadable in dark themes

Bug Installer, web.config

.NET framework version incorrectly updated in web.config

Bug Code Signing, Java Client

The SignJar Ant Task is using the previously expired code signing certificate to sign the JAR files

Task Installer, Mono Server

Update linux installer to check for glibc 2.17

Task Linux, Mono Server

Remove glibc 2.27 requirement for Linux server

Bug Server, Toolbox

Symlinked toolbox items transferred as empty files

ConnectWise Control 2019.5

Current build: 19.5.26194

View condensed release notes

Release date: December 19, 2019 

 

Issue Type Components Summary
Bug .NET Client, Guest Client

Unable to filter on GuestAttributes

Bug Administration Page, Mono Server, Setup Wizard

Mono can't handle UnobtrusiveValidationMode on SetupWizard and Administration pages

Bug Authentication, Mono Server, Security

Password hashes are not correctly transformed/maintained when upgrading the server on mono

Bug Host Client, Mac

Reboot and Reconnect not successful when FileVault 2 enabled

Bug Host Client, Mono Server

WebConfigurationManager's LRUcache evictions count reached its max size

Bug Host Client, Java Client

Keypress modifier can get stuck in buffer making it appear to not be sending any keystrokes/incorrect ones

Bug Host Page, Messages, UIUX

Long messages in Messages tab show horizontal scrollbar in Edge browser

Bug Host Page, Session Manager Service

Cancelling a queued event on an offline session produces a repeating error message popup on the host page

Bug Host Page

Select boxes option text in modals unreadable in dark shell theme

Bug Host Page, Web Application

Start button in Shell theme uses hard-coded image paths

Bug Installer, Java Client

Instances with AutoReinstallOldVersionClient enabled and java clients that persistently fail to upgrade can consume gigbytes of memory

Bug Java Client

Mac file receive dialog allows guest to select folders and vice versa

Bug Java Client

Host client hung when taking a screenshot

Bug Login Page, Security

X-Login-Result can allow user enumeration

Bug Mono Server

Mono server crashes on installation/startup on Debian

Bug Mono Server, Server

Server installation fails on Linux using one liner

Bug Mono Server, Triggers

WebAction Triggers can fail to execute on mono if the object body is too large

Bug Session Groups

Unable to join sessions when session group is empty

Bug Session Manager Service

SessionManager throws when trying to disconnect on an ended session.

Bug Session Groups, Session Manager Service, Web Application

Trailing spaces within custom properties results in duplicate subgroups with same number of sessions

Bug .NET Client, Guest Client

ClickOnceRun installer fails with "Application validation did not succeed"

Bug Authentication

Case sensitivity change in 19.2 can disable email 2FA on upgrade from earlier versions

Bug Host Client

Remote screen image doesn't change size when maximizing

Bug Host Page

Acknowledgement dot doesn't clear from session groups correctly

Bug Server

Json serializer can throw null ref out of AsType

Bug Guest Page

Can't join support session as Guest

Bug ClickOnce, Host Client

ClickOnceRun executable fails validation because it is unable to download ScreenConnect.ClientService.exe

Bug Guest Client, Host Client

When host client is zoomed in and scrolls slowly, bars of screen data becomes stale

Bug Web Application

*.ClientSetup.msi is missing

Bug Guest Client, Java Client, Mac

Cannot see remote Mac screen when user is logged out

Bug Guest Client, Java Client, Mac

Blank Guest Monitor shows blanked display in host client when connected to Mac access guests

Bug .NET Client, Host Client

Corner buttons in view panel are discolored after opening a new windows client form

Bug Reporting

SessionGuestHardwareNetworkAddress values aren't rendered correctly in reports

Bug Host Page

Login Button shift position due to Start+ button

Bug Installer

Installer runs without checking .NET 4.7.1 compatibility

Bug Installer, Mono Server

TransformWebConfig doesn't transform 127.0.0.1 to localhost for Linux servers

Story Authentication

Updated functionality for Forgot Password link logic

Story Host Client

Add UAC information to the status menu in the host client

Story Host Page

Add the ability to expand the thumbnail preview to the core product

Story Installer, Mac

Improve build installer flow for Catalina OS

Story Guest Client, Host Client, Java Client, Mac

Investigate connecting to Mac on Catalina OS

Story Security

Require email address field to be completed for internal users

Story Host Page

Allow tech to enter a note/comment before joining a session

Story-bug .NET Client, Guest Client

GuestAttributes session group filter not working correctly

Story-bug Host Client, Mac

Reboot and Reconnect not working on Mac guest machine with FileVault enabled

Sub-task Host Client, UIUX

Save host window positions on a per-remote screen dimensions key

Task Cloud, Security

Rename instance/cloudsite cookies to fix issues with logout, etc

Task Host Page, Session Manager Service

Hide mobile client version on host page

Task Linux, Mono Server

Upgrade Mono to improve supportability of on-premise Linux installations

Task Authentication, Extension API

Add ability to authenticate via SSO JSON web token for CW Now

Task Code Signing

Update project to use new ConnectWise signing cert

 

ConnectWise Control 2019.4

Current build: 19.4.25759

View condensed release notes

Release date: November 5, 2019

Issue Type Components Summary
Task Administration Page ; Authentication ; UIUX Remove disabled user sources from admin page on default install
Task Guest Client ; .NET Client ; UIUX Under control banner style updates
Task Host Client ; UIUX Show tooltips for Mute/Unmute button in SoundControlPanel in Host Client
Task Host Client ; .NET Client ; UIUX Added some padding for docked panel in Host client border-less design
Task Host Page ; UIUX Update timeline colors for guest and host
Task Host Page ; Session Groups ; UIUX Update session group reference with Uptime
Task Host Page ; UIUX Create Prototypes for Updated Tab UI
Task Host Page ; UIUX Implement minimum column widths - Web UI
Task Host Page ; UIUX Update Wake-on-LAN message in the command's dialog
Task Linux ; Mono Server Upgrade Mono to improve supportability of on-premise Linux installations
Task app.config

Update app.config to disable 'require consent' by default

Task app.config, Guest Client

Create app.config setting to enable/disable "Require consent"

Task Java Client, Mac, Performance

Use CGDisplayStream to capture pixels on the Mac Client

Task Reporting

Add handler for html report types.

Task Server, web.config

Update web.config to allow for a max http request size of 16MB

Task Authentication, Cloud, Security

Update CloudWebAuthenticationProvider to Provide Web Host Name to Cloud in Order to Restrict Logins

Task Java Client, Mac

Notarize Mac App

Task Cloud, Security

Rename instance/cloudsite cookies to fix issues with logout, etc

Sub-task Host Client ; Java Client ; UIUX Number the buttons within the 'Select Monitor' toolbar control beginning from '1' instead of '0'
Sub-bug Cloud Cloud: Constructor on type ScreenConnect.ColumnDefinition not found
Story-bug Relay Service

SCP-31527 SessionInfoAttributes are overwritten when host joins an existing session

Story Administration Page ; Security ; UIUX Add User Name to "Delete User" Modal
Story Administration Page ; Authentication ; Security Improve efficiency creating or editing internal users
Story Host Client ; Java Client ; .NET Client ; UIUX Add toggle switch to host client to control clipboard sync
Story Host Page ; UIUX Timeline Redesign - V1
Story Host Page ; UIUX Better differentiation between Notes, Commands, and Messages tabs
Story Host Page ; UIUX Make shift+doubleclick on session open the "join with options" dialog
Story Host Page ; Manage Toolbox ; Toolbox ; UIUX Access Manage Toolbox from Run Tool dialog
Story Triggers, UIUX

Implement new trigger UI

Bug Authentication ; Web Server Service Norwegian language setting in browser corrupts SAML request
Bug Authentication ; Mono Server ; Security Password hashes are not correctly transformed/maintained when upgrading the server on mono
Bug Extension Runtime LoadError is not produced when no extension components can be loaded due to version requirements
Bug Guest Client ; Java Client ; Linux Guest Java client doesn't send screen data for non-Mac operating systems
Bug Guest Client ; .NET Client Meeting guest client View menu includes non-functional "Share My Desktop" button
Bug Guest Client ; .NET Client ; UIUX Guest name does not show up in Windows Client chat box
Bug Guest Page ; UIUX ActionPanel and Welcome panel should be vertical aligned
Bug Guest Page ; Mobile ; UIUX Join button on guest page is positioned incorrectly on Samsung Galaxy Tab S4
Bug Helper ; Host Client ; .NET Client Helper's Google search does not return results past page 1
Bug Helper ; Host Client ; .NET Client Helper's Google search button does not return results when button is clicked
Bug Host Client ; .NET Client ; UIUX Sync view control panel logon session drop down with current logon session
Bug Host Client ; .NET Client ; UIUX Monitor selection panel isn't refreshing every second
Bug Host Client ; Java Client ; Mobile ; .NET Client ; Performance The Windows client does not auto refresh when connects to a iOS device
Bug Host Client ; .NET Client An error is logged in event log when a host disconnects from an access guest client
Bug Host Client ; .NET Client ; UIUX Meeting Host panel extends into taskbar
Bug Host Client ; Performance Screen Capturing around Mouse looks weird
Bug Host Client ; Java Client ; Mac ; UIUX Java host client: no scrollbars when maximized while connected to a guest with a larger resolution than the host
Bug Host Client ; .NET Client Using asian language IME in host prevents keyboard input in guest
Bug Host Page ; UIUX Session table hover over state will override selected state
Bug Host Page ; UIUX No result shown after send email in Host Page invitation tab
Bug Host Page ; UIUX Command results from windows seem to include a blank newline at beginning
Bug Performance Investigate whether ScreenFlushMessage should have MessageAttribute isUrgent=true
Bug Performance ; Session Manager Service Improve cached entry handling for subgroups with a large number of sessions on very active servers
Bug Administration Page, Audit Page, Security

Audit result data not properly escaped

Bug Guest Page

IE Guest page broken by shorthand property names

Bug .NET Client, Host Client, Installer

Upgrading host client fails when using "Upgrade" dialog after joining session

Bug .NET Client, Host Client

Host client upgrade dialog continually launches in certain error conditions

Bug .NET Client, Host Client, UIUX

"Fullscreen when maximized" no longer covers the windows taskbar

Bug .NET Client, Guest Client

"Require My Consent" doesn't work

Bug Guest Client

Rename FPSTracker to FpsTracker to match .net class library design guidelines

Bug Guest Client

Non-elevated windows user sessions crash when executing remote commands then manually closing the console.

Bug Host Client, Java Client

Unable to type on remote machine from Java host client

Bug Guest Client, Java Client

19.3+ guest clients mostly broken on Raspberry Pi

Bug Login Page, Security

Invalid password question prevents user from logging in after 19.2 update

Bug Server

GetServerUri can throw when deriving port from forwarded scheme

Bug Session Manager Service

SessionManager overwrites LogonSessions with the default value.

Bug Guest Page, UIUX

Guest join code input box extends outside the dialog

Bug Data Streaming, Server

Application-level data is lost in activity tracing

Bug Host Client, Mono Server

WebConfigurationManager's LRUcache evictions count reached its max size

Bug Mono Server

Mono server crashes on installation/startup on Debian

Bug Permissions, Server

Permissions can be incorrectly granted for subgroup members

Bug Extension API

InstallerFileBuilder.BuildFile update breaks compatibility with extensions causing load error on 19.4 and master

Bug Guest Client, Host Client

Meeting Session screen sharing broken in 19.4

Bug Login Page, Security

X-Login-Result can allow user enumeration

Bug Session Groups

Unable to join sessions when session group is empty

Task Code Signing

Update project to use new ConnectWise signing cert

Bug Java Client, Mac Clicks aren't properly translated to multi-monitor macOS guests
Bug Java Client, Mac Only seeing one screen for Mac guests

ConnectWise Control 2019.3

Current build: 19.3.29493

View condensed release notes

Release date: October 2, 2019

Issue Type Components Summary
Task Host Client, .NET Client, UIUX

Get rid of hover over tooltips on button panel when panel is undocked in Host Client

Task Host Client, .NET Client, Toolbox, UIUX

Toolbox panel in Host Client accidentally closes itself due to a height change

Task Host Client, UIUX

notification banner doesnt look right when windows form is maximized

Task Host Client, .NET Client, UIUX

Move open new monitor window to corner button

Task Host Client, Toolbox, UIUX

Improve the usability of Toolbar Panel in Host Client

Task Host Client, UIUX

Make Select Monitor Tile in View Panel larger to help users select monitor

Task Host Client, .NET Client, UIUX

Move to a frameless border for host and guest clients

Task Host Page, UIUX

Remove "User Forum" from user icon menu

Task Host Page, UIUX

Make the Create+ button and Join Button look nicer on Host Page.

Task Host Page, UIUX

Load Roboto Medium to host page

Task Java Client, Mac

Implement ShouldAutoConsentIfUserProcessNotRunning for Mac

Task Manage Toolbox, Toolbox, UIUX

Allow users to select multiple items in the toolbox

Task .NET Client, Performance

Investigate performance updates for Windows

Task OAuth2, SAML, Security

Accept comma-separated role names from UserInfoRoleNamesPath(OAuth) and RoleNamesAttributeKey(SAML)

Task Performance

Add ability for cache to refresh expired entries asynchronously

Task Security

Update MaxLongestTicketReissueInterval seconds to 10 hours (36000seconds)

Task Host Client, Java Client, .NET Client

Change the client application directory to use it's own resource instead of ApplicationTitle

Task Extension API ; Permissions Add ability to demand any permission via an attribute
Task Guest Client ; Performance Include FPS in trace log
Task Guest Client ; Java Client ; Mac ; Performance Implement performance updates in Mac/Java
Task Security ; UIUX Add ability in UI to set PrimaryAccessTokenEarliestValidIssueTime
Task Triggers ; UIUX Update Trigger Reference to include ModifiedGuestInfo and new relevant OldSession object
Task Host Page, UIUX

End Modal message update

Task app.config

Update app.config to disable 'require consent' by default

Task app.config, Guest Client

Create app.config setting to enable/disable "Require consent"

Sub-task Host Client, Java Client, UIUX

SCP-33523 Create framework for adding macOS style buttons to Java host client

Story-bug Relay Service

SCP-31527 SessionInfoAttributes are overwritten when host joins an existing session

Story Customization, Host Page, UIUX

Allow build installer modal to handle HTML styles

Story Extension

CW Now Dashboard Extension

Story Guest Client, .NET Client

Allow access guest to set if a host can make a connection to their machine

Story Host Client

Add client config setting to set Backstage as default connection

Story Host Page, web.config

Provide config option for order of Support/Meeting/Access to be changed on the host nav

Story Shell, UIUX

Add new shell theme colors

Story Host Client ; Java Client ; UIUX Add button bar to the Java Host client
Story Host Page ; Security Provide a way to 'unqueue' queued items
Story Host Page ; UIUX Updated End Modal
Story Host Page, UIUX

Make shift+doubleclick on session open the "join with options" dialog

Bug Administration Page, Triggers, UIUX, Web Server Service

All data list in Modal Dialog should changed to vertical layout on Mobile view

Bug Extended Auditing, Host Client, Toolbox

Change in spacing of client ApplicationTitle doesn't honor old user toolbox locations

Bug Guest Client, UIUX

Sizing issues with guest client form

Bug Guest Client, Java Client

Swapping virtual adapters on undedicated Linux Guest can result in a black screen until lightdm service is restarted

Bug Guest Client, Java Client, Mac

SessionInvalidSessionEndedMessage not rendering on Mac

Bug Helper, Host Client, UIUX

Help provider buttons take a few seconds to render and don't give any indication

Bug Host Client

Connection failure while connecting to a Windows guest from a macOS host.

Bug Host Client, Performance

ScreenFlushMessage doesn't work with old host clients

Bug Host Client, Toolbox, UIUX

Get rid of the intermediate transition state in Toolbox Panel.

Bug Host Client, .NET Client, UIUX

Host client inconsistently opens within bounds of host desktop

Bug Host Page, UIUX

Tall screenshots in detail panel can cause scrollbar instead of resizing

Bug Host Page, UIUX

More Options button in MasterPanel is not center aligned

Bug Host Page

Fix some of the bad code on the host page

Bug Host Page, UIUX

ShareMessage panel in Get Host Pass Modal gives error message when clicked

Bug .NET Client

ScreenRenderer Flushing has a bug due to incorrect tick vlaue

Bug .NET Client

add check to prevent OutOfBoundsException in Screen Capturing

Bug Backstage, Guest Client, UIUX

Join Backstage with Option from host page is notifying machine users

Bug Host Client, Java Client, .NET Client

ResX file Root element is missing. cannot be parsed.

Bug Host Client, Java Client, .NET Client

Upgrading from 19.3.23695.7058 to latest staging canary, 100.0.23691.7058 fails

Bug Client Resource ; Host Client ; .NET Client ; UIUX Windows host client tooltip banner displays incorrect string
Bug Client Resource ; .NET Client ; UIUX Fix broken windows host client button command texts
Bug Client Resource ; Guest Client ; UIUX Unable to close guest client window when .resources file disappears
Bug Guest Client ; Installer ; Java Client ; Mac 6.9.21027.6898 to 19.1 agent update breaks on Macs
Bug Guest Client ; .NET Client ; Performance WebP to ZStandard codec switching doesn't happen quickly
Bug Guest Client ; Host Client ; .NET Client ; UIUX Deactivating a connected RDP session causes a connected host client to flash and appear unresponsive
Bug Guest Client Black screen on Windows Server 2019 Standard (headless)
Bug Guest Client ; Host Client ; .NET Client Blanking certain multi-monitor guests sends the blanked display to the host client as well
Bug Host Page ; UIUX ; Web Application Downloading the access agent build installer opens a new tab briefly
Bug Host Page ; UIUX Default references to CustomProperty1 should be "Company"
Bug Host Page ; UIUX Hardware network (MAC) address isn't rendered correctly
Bug Host Page ; UIUX Notification red dot will be cut off in narrow master panel
Bug Java Client ; UIUX File transfer progress dialog shown when reinstalling from host page
Bug Relay Service ; Server GetServerUri can return Relay port of -1
Bug Security ; Web Application Login context is not renewed as it was before
Bug Administration Page, Audit Page, Security

Audit result data not properly escaped

Bug Guest Client, Java Client, Mac

For an access guest client setup on a macOS Mojave machine, no guest information is populated on the host page and connecting to it results in a blank screen.

Bug Guest Client

Rename FPSTracker to FpsTracker to match .net class library design guidelines

Bug Guest Client, Java Client, Linux

Guest Java client doesn't send screen data for non-Mac operating systems

Bug Host Client, Java Client, Mobile, .NET Client, Performance

The Windows client does not auto refresh when connects to a iOS device

Bug Host Client, .NET Client, UIUX

Meeting Host panel extends into taskbar

Bug Host Client, Performance

Screen Capturing around Mouse looks weird

Bug Host Page, UIUX

No result shown after send email in Host Page invitation tab

Bug Login Page, Security

Invalid password question prevents user from logging in after 19.2 update

Bug Performance

Set ScreenFlushMessage MessageAttribute isUrgent=true

Bug Performance, Session Groups, Session Manager Service

Improve cached entry handling for subgroups with a large number of sessions on very active servers

Bug .NET Client, Guest Client

"Require My Consent" doesn't work

Bug Server

GetServerUri can throw when deriving port from forwarded scheme

Bug Host Client, Java Client

Unable to type on remote machine from Java host client

Bug Permissions, Server Permissions can be incorrectly granted for subgroup members
Bug Session Groups Unable to join sessions when session group is empty
Task Cloud, Security Rename instance/cloudsite cookies to fix issues with logout, etc
Bug Extension Runtime LoadError is not produced when no extension components can be loaded due to version requirements
Bug Login Page, Security

X-Login-Result can allow user enumeration

 

ConnectWise Control 2019.2

Current build: 19.2.24707

View condensed release notes

Release date: July 11, 2019

Issue Type Components Summary
Task Administration Page, Permissions, UIUX

Listify scoped permission box of Edit Role Modal

Task Administration Page, Host Page, Shell, UIUX

Apply new Modal style to match standard guide in Shell Theme

Task Data Streaming

Allow omission of webservicebase returnValue in activity trace

Task Extension API, Permissions

Add ability to demand any permission via an attribute

Task Extension API

Add back one method signature in Elsinore Aliases to support extensions with security changes

Task Host Client, .NET Client, UIUX

Move open new monitor window to corner button

Task Host Page, UIUX

End Modal message update

Task Host Page, Mono Server

Mono Server not working with subgroup security changes

Task Host Page, UIUX

Adjust the Start + button height to match the User Icon height so the popout panel will have top aligned

Task Host Page, UIUX

Added more right margin to the numbers in Master Panel

Task Host Page, UIUX

Replace PNGs with SVGs in Run Tool Modal

Task Host Page, UIUX

Ability to add URL links in Notes

Task Host Page, Messages, UIUX

Disable/remove the up/down arrow effect in the messages tab

Task Security, UIUX

Add ability in UI to set PrimaryAccessTokenEarliestValidIssueTime

Task Security

Reduce MaxInvalidPasswordAttempts default value

Task Triggers, UIUX

Update Trigger Reference to include ModifiedGuestInfo and new relevant OldSession object

Sub-bug Web Server Service

SCP-34064 AsyncWebWethod exceptions shouldn't be unwrapped

Story Extension, Helper, .NET Client

Invoke client commands from the helper

Story Host Page, Security

Provide a way to 'unqueue' queued items

Story Host Page, UIUX

Updated End Modal

Story Host Page, UIUX

Add Expanded List of Default Custom Properties

Story Host Page

Host page to remember custom column widths in Web UI

Story Security

Validate the formatting of the one-time password field when setting up a user

Story Session Groups

Add New Default Session Groups to Access in New Instances/Installations

Story Host Page, UIUX

Make shift+doubleclick on session open the "join with options" dialog

Bug Administration Page, Audit Page, Security

Audit result data not properly escaped

Bug Administration Page, UIUX

Admin page needs more top padding

Bug Administration Page, Host Page, Session Groups, Triggers

Unable to acknowledge certain types of Events added as SessionEvents from a Trigger

Bug API, Permissions

Subgroup Security - Some APIs need to be backwards compatible for extensions

Bug Backstage, Guest Client, UIUX

Join Backstage with Option from host page is notifying machine users

Bug Backstage, Host Page, .NET Client, Permissions

"Join with Options" permits access to backstage and session switching even when SwitchLogonSession is disabled

Bug Client Resource, Host Client, .NET Client, UIUX

Windows host client tooltip banner displays incorrect string

Bug Client Resource, .NET Client, UIUX

Fix broken windows host client button command texts

Bug Client Resource, Guest Client, UIUX

Unable to close guest client window when .resources file disappears

Bug Data Streaming, Host Page

Calls to GetScripts and GetMessages failing due to WebServiceBase refactor

Bug Data Streaming

Activity tracing doesn't trace exceptions

Bug Data Streaming

Not sending activity trace from WebServiceBase web methods that encounter exceptions

Bug Guest Client, Installer, Java Client, Mac

6.9.21027.6898 to 19.1 agent update breaks on Macs

Bug Guest Client, Java Client, Mac

For an access guest client setup on a macOS Mojave machine, no guest information is populated on the host page and connecting to it results in a blank screen.

Bug Guest Client, Host Client, .NET Client, UIUX

Deactivating a connected RDP session causes a connected host client to flash and appear unresponsive

Bug Guest Client

Black screen on Windows Server 2019 Standard (headless)

Bug Guest Client, Java Client

Unable to upgrade Java client version via Reinstall

Bug Guest Client, Java Client, Mac

SessionInvalidSessionEndedMessage not rendering on Mac

Bug Guest Client, Host Client, .NET Client

Blanking certain multi-monitor guests sends the blanked display to the host client as well

Bug Guest Page, Shell, UIUX

Login button's hover-over background is outside of global bar

Bug Host Page, UIUX, Web Application

Downloading the access agent build installer opens a new tab briefly

Bug Host Page, UIUX

Default references to CustomProperty1 should be "Company"

Bug Host Page, UIUX, Web Application, Web Server Service

AggregateException can bubble up to UI

Bug Host Page, UIUX

Hardware network (MAC) address isn't rendered correctly

Bug Host Page, UIUX

Notification red dot will be cut off in narrow master panel

Bug Host Page, Security, Session Manager Service

Support sessions show up as access sessions for users with certain roles after upgrading to 19.0

Bug Host Page, Permissions, Security, UIUX

Join button in session details and end button on the host page not reflecting permissions.

Bug Host Page, Session Manager Service

Old sessions appear on host page after upgrade to 19.0

Bug Host Page, Permissions, Security

AccessControlType "deny" doesn't work in 19.0

Bug Host Page, Session Groups, Session Manager Service

References to no longer existing Session Groups in Role.xml can cause GetDistinctCustomProperties call to fail from the Host page preventing the custom properties from being edited

Bug Host Page, UIUX

Command Panel in MainDetailHeaderPanel has wrong layout when window size smaller than 1100px

Bug Host Page, UIUX

Error dialog has bad padding

Bug Host Page, UIUX

ShareMessage panel in Get Host Pass Modal gives error message when clicked

Bug Host Page, UIUX

Vertical layout text inconsistent with standard guide

Bug Host Page, UIUX

Navigation bar bottom margin is incorrect

Bug Host Page, Session Groups, UIUX

Add a permission to a session group with no permission will make the session group jump

Bug Host Page, Mobile, Web Application, Web Server Service

Nav and Session Group panel collapses when session group w/ subgroups is tapped

Bug Installer, .NET Client

ClickOnceRun prompts user with "Unknown Publisher"

Bug Installer, Java Client, Server

Instances with AutoReinstallOldVersionClient enabled and clients that persistently fail to upgrade can consume > 6 GB memory

Bug Installer, Server, Windows Server

Instance server installer should be able to be run against an existing installation with the same version

Bug Java Client, Mac

Black screen when connecting to macOS Guest under specific circumstances after immediate use

Bug Java Client, UIUX

File transfer progress dialog shown when reinstalling from host page

Bug Mono Server, Relay Service

Bug in Mono Server: Relay fails to startup with typeloadexception

Bug Relay Service, Server

GetServerUri can return Relay port of -1

Bug Security, Web Application

Login context is not renewed as it was before

Bug Security

Trust map isn't invalidated when auth sessions are revoked

Bug Server

Server Extensions GetServerUri method doesnt always get correct scheme and port

Bug Server

Latest master fails to connect to guest.

Bug Session Groups, Session Manager Service

LastGuestConnectedEventTime not functioning in filter expression

Bug Session Groups

GuestClientVersion < $SERVERVERSION session group filter doesn't work

Bug Session Groups

Certain usages of the SUBSTRING function in session subgroup definitions can take down an instance

Bug web.config

AccessTokenExpireSeconds too high causes instance not to load

Bug Host Page, UIUX

No result shown after send email in Host Page invitation tab

Bug Login Page, Security

Invalid password question prevents user from logging in after 19.2 update

ConnectWise Control 2019.1

Current build: 19.1.24566

View condensed release notes

Release date: June 26, 2019

Improvements

  • Add an option to split multiple guest monitors into separate windows 
  • Add client-side errors to Event Log
  • "Manage Users" capability for external user sources
  • Alphabetize Users in "Select Logon Sessions" Section
  • Preserve the SessionInfo when the session list gets thinner
  • Only show 'Forgot Password' link on LoginPage if there is a user source that supports changing password and add a configuration to control it's visibility
  • Implement a way to prevent extensions from loading onpremise if they've been identified as potential vulnerabilities
  • Make sure all the labels are left aligned in modals
  • Make the header work as a expand/hide button in Status and Extension Page 
  • Button font size in the Invitation box is too small
  • Extension Marketplace modal need a 1px border to separate the title panel and content panel
  • Add back one method signature in Elsinore Aliases to support extensions with security changes
  • Mono Server not working with subgroup security changes
  • Move open new monitor window to corner button

Bugs

  • The tray icon menu population on a mac is slow
  • Host client window has some funky resizing behavior
  • Nav and Session Group panel collapses when session group w/ subgroups is tapped
  • Cloud users can delete administer permission from all roles, which prevents cloud account admin from accessing the instance without reverting
  • GuestInfoMessage2 not implemented for Mac and Linux machines
  • Client shutdown at Windows logoff occasionally takes a long time
  • Kerning on 'Uninstall Extension' button looks off
  • remove auto-population of username from run service prompt
  • Error when unable to contact the LDAP server is not descriptive
  • Padding of ScopeBox in Edit Role Modal Dialog is not balanced
  • Print screen not passed from a Java host to a windows guest
  • Instance level forgot password form includes external provider link
  • CAD notification appears on screens it shouldn't
  • Host page has scrolling related issues in landscape orientation on iPhone X
  • Switching to Backstage after a guest has provided consent, reprompts for consent, making it impossible to connect to switch to backstage
  • User menu items are inaccessible in landscape orientation on small screen size devices like the iPhone
  • CapturingEncounteredError notification banner briefly appearing when logging on/off when using RunBitBltBlitter
  • Unable to upgrade Java client version via Reinstall
  • Session ending LaunchUrl parameters for session title is not url encoded
  • Zoom plus and minus buttons in windows host client aren't reacting to each click
  • Clicking between access sessions on host page briefly flashes the invitation panel
  • iOS and Windows App crashes when Manage Credentials is selected from Essentials Menu
  • blank cmd window when calling start cmd in backstage
  • CORS vulnerability in GET requests
  • When host starts sharing in a meeting session, the docked panel expands to full width
  • The mircophone icons is not aligned vertically in Host Client Participants Panel
  • Triggers page have too much white space in the bottom
  • Ensure session filter properties are correctly named across the board
  • Credentials to view Report Generator reports
  • Changes made to implement subgroup-level permissions cause host page to repeatedly throw session group not found exceptions in certain circumstances
  • Data list in Status page has jumpy effect when resizing window width
  • Subgroup Security - Some APIs need to be backwards compatible for extensions
  • References to no longer existing Session Groups in Role.xml can cause GetDistinctCustomProperties call to fail from the Host page preventing the custom properties from being edited
  • Instance server installer should be able to be run against an existing installation with the same version
  • "Join with Options" permits access to backstage and session switching even when SwitchLogonSession is disabled
  • AccessControlType "deny" doesn't work in 19.0
  • Old sessions appear on host page after upgrade to 19.0
  • Join button in session details and end button on the host page not reflecting permissions.
  • Instances with AutoReinstallOldVersionClient enabled and clients that persistently fail to upgrade can consume > 6 GB memory
  • Support sessions show up as access sessions for users with certain roles after upgrading to 19.0
  • ClickOnceRun prompts user with "Unknown Publisher"
     

 

ConnectWise Control 2019.0

Current build: 19.0.23665

View condensed release notes

Release date: April 29, 2019

Improvements

  • Make printer mapping to a guest a manual action
  • Add styling to the AuditPanel.AuditEntry________ format strings to make the Detail column look better
  • Notify host when Stored Credentials available during session
  • After creating or editing a session group, it should be selected on the host page
  • Notify host when UAC prompt is present on guest's end
  • Add a delay to the removal of the NeedsAcknowledgment SessionEventAttribute
  • Record Guest Client Operating System and Version via Activity Tracing
  • Separate enabled and disabled extensions
  • Join with suspended input (Java)
  • Show an instructional message on guest client installation on how to set up Transparency Consent and Control permissions
  • Create way for trigger to process guest info and see changes
  • Add a filter option for SessionEventType to the audit log
  • Reformat the General tab
  • Add additional fields to the General Tab
  • Set SecurityPanel.PasswordQuestionVisible to true by default
  • Implement AutoConsentAfterSeconds for Mac/Linux
  • Make the host page work w/ subgroup security
  • Move to new versioning format of core product releases
  • Add logon session switch to audit log
  • Display an extension's entire description on the extensions page
  • Show a user defined UserSource name in the security tab
  • Refactor linq stuff to not have 2s
  • Add new directory and upload buttons to manage toolbox
  • Refactor GetBoundedValue methods
  • StyleSheetHandler: add ability to nest @media queries under selectors
  • Update modal dialog UI style to match Unified UI
  • Add Additional Activity Tracing to Product API so that result of web methods get recorded
  • Automatically trigger log in process to only available user source
  • Create OpenID Connect (OIDC) user source
  • Create method for directly joining to specific logon session from Web UI
  • Add java client ability to connect to specific logon session on launch
  • Provide light and dark theme options for the host client
  • Update .NET client toolbar
  • Implement new Tiled Menu design in .NET host client
  • Create "LoadRmmExtension" basiclicensecapability
  • CLONE - Manage Credentials Security Setting (Java)
  • Update SessionProperty.Custom1 default to "Company"
  • Protocol Version for Java client
  • Version the client protocol with a dedicated system rather than the product version
  • Need to verify SAML response signature before decrypting
  • Status Page needs to change its max-width and match Flat design style.
  • Create licensing flag for HostPass
  • Get rid of www.screenconnect.com references
  • Make EndPointStatusSleepingForFreeLicenseDescription more general
  • Refactor grid CSS to get rid of "position:absolute"
  • Need tooltip text for "Microphone" and "Speaker" tile for Host Client Tile Design
  • Change formatting of messages in the Chat window
  • Ctrl Alt Del Notification
  • Add Activity Tracing to JavaSwing/MacApp Host Client Clicks
  • Add Join Button to session details column
  • Update Guest Page background
  • Change PopoutPanel style to match standard guide in Shell Theme
  • Reduce modal dialog content top padding for shell theme
  • Blank wallpaper of a MacOS machine by creating a blank window on the desktop
  • Allow extensions to add tabs to the admin page
  • Change 'RMMExtension' basic license capability to something that makes sense
  • Change "Activate Light/Dark Mode" to "Enable Light/Dark Theme"
  • Make filter box it's own class
  • Update project to use new ConnectWise signing cert
  • Add a separation line between Give Feedback and Enable light theme in Host Client
  • Add 2 storyboard landmarks to Admin page for in app message delivery Force mobile apps to use protocol version 16 (6.9)
  • Update width of 4th column on host page
  • The black mask under Modal Dialog should get FadeIn Keyframes instead of ModalSlideIn keyframes.
  • Populate the idle time for Mac machines
  • Reimplement SCP-32808
  • Add license flag in Staging

Bugs

  • VWIN2K12 and VWIN2K12R2 not reporting guest info
  • Changing themes in .NET client deletes chat history within the client
  • The guest page has the wrong image logo with shell theme in IE browser
  • Upgrading mac access agent to signed version is not straightforward
  • Mojave instructional dialogue window is not topmost
  • Multiple dialogue windows can be opened simultaneously
  • Unacknowledged chat notification dot is not visible on sessions with lengthy names
  • Relay thread locking model apparently has some issues
  • One-time password error message appears on wrong page
  • Cross-Site Script Inclusion Vulnerability in WebServiceBase [UPDATE] Remove this fix until we update the product to be compatible
  • During a busier server's typical usage, CopiedFile events can quickly increase the size of the database and reduce overall performance
  • Instance process can consume > 5 GB memory by creating web connections with millions of items in the connection's m_WaitList property property
  • Clicking and dragging out of the host application when the Guest's monitor is blanked results in it being unblanked with specific Guest Windows Operating Systems
  • SAML login does not support multiple group/role assignments
  • Session selection resets when session groups are recalculated
  • Clicking "Prompt For Storage" multiple times will open multiple forms
  • ActionThreadPool queued item count can increase ad infinitum, leading to increasingly long delays between work being queued and work being completed
  • Still using old icon in Add/Remove Programs and installation dialog for server installation
  • Host client comes up and draws very slowly
  • Status panel not sizing internal fields correctly
  • Commands tab text no longer appears as fixed width
  • Alt-Shift-Tab not working again
  • Differentiate ReadOnly and Disabled textbox style
  • Unable to copy text directly to clipboard from Modals on iOS devices
  • Checkboxes to select sessions in session list are not positioned correctly in Edge browser
  • In Edit Role Modal mobile view, the text in Secondary Buttons is not center aligned
  • Java jars: The signer certificate will expire Feb 1, 2019
  • Mac bundle doesn't recognize developer for our application
  • Certain icons used for ApplicationTitle16 break the host client title bar
  • Click-and-drag anything off the sides of the host client window of the background session makes it a blank dark screen
  • Session Manager fails to start on server install
  • On Safari, the Invite via Link tab in session detail panel is not underlined when clicked, and the Calendar tab is partially underlined when going to the Link/Email tabs from Calendar tab
  • Access Agents failing to connect and/or report any machine information
  • Server process crashes occasionally when a Guest connects to a Meeting session after other participants are already connected
  • Java Client throws key not found exception when trying to connect to a session using 7.0 server
  • LDAP Server connection error throws briefly after instance reattach if the browser has previously authenticated
  • Mono server fails to start web server service on install
  • Instance processes immediately terminate after InstanceInstallationManager's call to CreateProcessAsUser (in WindowsExtensions) creates the instance process
  • When you logout, the user name field is not populated
  • Broken header appearance at the home and guest pages when LogoPanel.HeadingVisible set to true
  • Unexpected behavior on clicking Query Audit Log in Audit Page
  • Windows clients not waiting between connection attempts
  • Java host client causing guest client to reconnect when issuing blank guest monitor or block guest input
  • Loading indicator overlaps text in dialog
  • AccessLockMachineOnDisconnect causes Windows 2012 R2 to lock the screen when a log off is requested
  • File transfer doesn't appear to be working
  • Router can crash due to MemoryStreamNotExpandable error while processing ClientHelloMessage2
  • Move session group functionality does not always work in Firefox
  • Choosing a different logon session from the toolstrip should anchor the mainform to the toolstrip
  • We refer to Ctrl-alt-delete with different abbreviation and capitalization
  • Ctrl-alt-del message visible on backstage session
  • Ctl-alt-del banner still visible when guest disconnects
  • First colon of messages is different color/boldness from the rest
  • Start button span text is hard coded in Default.master
  • Mismatched animation names for new session highlight animation
  • Activity Tracing Produces Malformed Time Field with Comma-Joined Timestamps
  • The chat notification red dot does not have the correct color on session group panel
  • Unable to install rpm Access client onto specific redhat-based Linux distros
  • In Firefox only, a blank section gets injected to the bottom of the host page when switching to an empty session list after opening up a modal.
  • Disabled input dashed underline shouldn't apply to non-text inputs
  • Create and Build buttons flicker when they shouldn't be shown
  • Start+ should be hidden when it contains no items
  •  Docked "Essentials" is rendered in an expanded form when the host client is relaunched, hiding other docked items
  • Guest connection state can become incorrect after database maintenance when *SessionExpireSeconds is set
  •  Mobile clients fail to connect to 7.0+ guests
  • Activity Tracing Produces Non-UTC Timestamps for Instances in Locales Not Using the Gregorian Calendar
  • Acquire wake lock unable to toggle
  • "..." icon in Master Panel get wrong color in Shell theme
  • Guest unable to close client window if Host is screen sharing
  • Unable to scroll when the browser is resized to be small enough to require scrolling
  • Infinite number of CopiedFiles events generated if guest copies directory containing at least one file when host connected and host/guest machines are the same
  • Pressing Enter after typing in an email address when sending a Session invite should send the email
  • Empty Panel in session list panel does not center aligned.
  • copy/paste and drag/drop fail in Windows Server 2003
  • Select Logon Session user names are clipped when there are multiple users
  • Guest page not compatible with Internet Explorer 11
  • Instances on 19.0.22286 can peg the host cpu attempting to process incoming relay connections
  • Unknown error (0x8384f) when attempting to elevate a support session
  • Login screens says "reset link sent" even when the user doesn't have an associated email address
  • MasterPanel is cutting off in Mobile view
  • Admin page has extra white space on the leftside of DetailPanel when window width is between $maxWidthForNarrowViewportLevel1 and $maxWidthForNarrowViewportLevel2
  • Specific types of Triggers defined from the Trigger page can cause various server issues
  • If you navigate to a tab with no sessions, a thin line appears at the bottom of the UI for an Android phone and subsequent navigation to a tab with sessions will cause the UI to jump
  • All Admin Pages need some right padding on mobile view
  • Button from createFilterBox has a different preferred size when in focus vs not in focus
  • Toolbox not launching GUI applications in Backstage
  • Disable Join with Options when more than one machine is selected
  • Changing database maintenance plan is not reliably triggering restart of session manager and relay services
  • Join with Options is bypassing configured security
  • Enforcement of Join permission is dependent on HostWithoutConsent and ViewWithoutConsent
  • Ensure session filter properties are correctly named across the board
  • Changes made to implement subgroup-level permissions cause host page to repeatedly throw session group not found exceptions in certain circumstances
  • Subgroup Security - Some APIs need to be backwards compatible for extensions

 

ConnectWise Control 6.9

Current build: 6.9.21870

View condensed release notes

Release date: January 25, 2019

Improvements:

  • Ability to allow Hosts to select permissions to apply to host pass links
  • Ability to drag and place desktop shortcuts between dual monitor environments broken out into separate windows
  • Ability to adjust columns in the Web UI
  • Ability to initiate command shell remote access connection to a machine
  • Ability to reset password from the log in page
  • NEW "Manage Credentials" role permission
  • The session detail panel hides on initial load of the host page on mobile devices
  • A placeholder image is shown when there is no screen preview of a Java guest client (headless) available
  • Ability to save a toolbox item to their local system
  • Username automatically populates in the "store credentials" dialog (.NET)
  • NEW "logon session switching" role permission

Fixed Issues:

  • Values are not suggested for use within CustomProperties when editing the session from the Start tab
  • Calling Helper property participantName does not return a value
  • Samsung Guests are slow to process host input
  • Capturers, etc are sometimes resetting after system setting change in .NET client
  • Uploading a file with the same name to the toolbox has some weird behavior
  • Using lasso tool over a somewhat large area of a monitor causes the client to crash
  • Releasing the Windows modifier that was previously held down, when the Java Client loses focus, is not working as expected.
  • Drag-over window showing up in the taskbar
  • Unable to drag and drop Tools into directories from the Manage Toolbox modal on the Host page
  • Sound Control panel on the windows guest client is not visible to guest when the host selects Speaker or Host Mic mode
  • "Share My Desktop" application list not fully populating
  • Lots UI and performance fixes/upgrades
  • Capture transcoding broken for Linux servers
  • Host page blinks repeatedly in Firefox when over the session display limit
  • Reboot and Reconnect reboots guest machine into Backstage logon session
  • Signing problem with Mac bundle
  • Start Button on Edge Causes endless creations of sessions
  • Attempting to drag and drop a file into an application that doesn't support dropped files results in drag and drop continuing to fail for the remainder of the Host's connection
  • ClientService defaults to launching under session 0/backstage
  • Cannot scroll vertically through the Access session list in Chrome 72 (beta) or Chrome 73 (canary)

ConnectWise Control 6.8

Current build: 6.8.20068

View condensed release notes

Release date: September 28, 2018

Improvements:

  • New Shell theme for ConnectWise Unified UI
  • Populate username in stored credentials dialog in .NET client
  • Increased performance of connection to Samsung guests
  • Rename the Miscellaneous menu to Essentials menu
  • Split LastConnectedEventTime out by participant (Host / Guest)
  • Expose Authorized Redirect URI in OAuth2 Configuration
  • Hide session properties when screen is too small to render them well
  • Make the Title of the chat window of the Java client match the Title of the Main Form but with "Chat -" prepended to it

Fixed Issues:

  • Monitor selection button is extremely small when attempting to select a specific monitor to share
  • Suggested UntitledSession group filter does not actually find Untitled Sessions
  • Sound settings on the guest client seem to be enabled and disabled incorrectly
  • Host client crashes immediately if the View Control Panel is docked when connecting to a Session with no Guest
  • Unable to download extended auditing recording if Session name contains specific urlencoded characters
  • Router can crash due to unhandled UriFormatException in RelayHandshakeProcessor
  • Login button becomes and stays disabled after it is clicked without a username
  • Attempting to join a session using a double-tap without the session detail panel open, will open up the session detail panel instead of getting the user joined to the session.
  • InitiatedJoin events are not logged when Hosts attempt to join
  • Unable to disable Control Panels for an Mac Access Guest via app.config
  • Specific unicode character appended to Command results when executed against specific Windows Guest operating systems
  • A minimized Host client is no longer minimized if a different Host connects to the same session
  • Notes deleted by maintenance do not update the values used to determine session group sorting
  • Specific circumstances cause printers to stay behind after Host disconnect
  • .NET client service name and display name rendered using Chinese characters
  • Various minor UI fixes

ConnectWise Control 6.7

Current build: 6.7.19864 (Stable)

View condensed release notes

Release date: September 11, 2018

Improvements:

  • Live monitor preview in .NET host client
  • Added new session event trigger type to create another session event
  • Updated the join session instructions to be more modern and for better clarity 
  • Redirect stdout/stderr for OS X client
  • Change the in session background/matte color to gray
  • Revamp the web application "Give Feedback" modal
  • Set focus to tab input box when tab is selected
  • Updated empty state connection message for sessions
  • Updated the 'Select Theme' modal for a more visually representative selection experience
  • Made the '>1000 session' notification panel freeze on the top of the session list
  • Update the design of the OTP email
  • Various minor/background improvements

Fixed Issues

  • Host page transition animation in 6.6 impacts session load time
  • .NET client service name and display name rendered using Chinese characters
  • Mac client icon incorrectly rendered as a pencil/ruler icon on High Sierra when bundle downloaded from mono server
  • RunToolElevated option is erroneously available for folders in the Toolbox Modal
  • Specific circumstances cause printers to stay behind after Host disconnect
  • FileNotFoundException when using OAuth2/SAML from Azure on Mono
  • Host page Commands are failing to return a response against XP and 2K3 Guests
  • Bad Signature of SAML response due to failed assertion validation
  • Specific malformed value in UnderControlBanner causes windowsclient to repeatedly crash
  • Session group panel scrolls to bottom on move between support/access/meeting
  • The General Tab in session detail panel should refresh every minute as Start Tab does
  • Incorrect thumbnail is displayed for custom theme
  • Specific unicode character appended to Command results when executed against specific Windows Guest operating systems
  • Dynamic updating of PingTimeMilliseconds not persistent
  • mailto links invoked via TrayLink#Url fail to open correct external application on Mac Guests
  • Connecting to a session by joining with a code on iOS Chrome results in "Unknown Error"
  • Closing the Session Detail Panel hides it below the Host Page
  • Unhandled Exception when closing .NET client window
  • Session description in session list does not get correct css class name
  • Various minor/visual bugs
  • Unable to wake up sleeping Mac Guest if there are additional monitors connected
  • Banner message doesn't dismiss and background wallpaper doesn't switch back on guest machine after host disconnects from access session
  • Small compatibility upgrades for cloud environment
  • Unable to build Mac Access client installer from a mono server running on MacOSX
  • Hover over View icon does not show View Panel in Host client when guest is connected
  • Client crashes immediately upon launch when waiting for Consent

ConnectWise Control 6.6

Current build: 6.6.17808 (Stable)

Release date: April 17, 2018

View condensed release notes

Improvements:

  • Create Chrome OS screen-sharing application
  • Polish UI for Setup Wizard pages
  • Updated activity type text for database maintenance actions
  • Reduce lower bound for ping time milliseconds in endpoint manager to address sessions with 30 second flap interval
  • Open the session group popout panel on right-click of session group name
  • Add the ability to include custom parameters in OAuth2.0 requests
  • Send the user to the host page when they initially Login via the guest page
  • Give administrator ability to invalidate all web application sessions
  • Set SecurityPanel.DisplayNameVisible to true by default
  • Do not select "AddedNote" by default under the "Delete All Events events older than 30 days" action plan
  • Prevent long load times for clients with a large all machines group
  • Add transition animation on load of content
  • Add ability to revoke all host passes before time is up
  • Improve Keyboard Navigation Options for the Host Page
  • Add ability to run tools elevated from Host page
  • Improve the responsiveness of querying the Audit Log when doing so by a large time interval
  • Improve rendering times for audit log (client-side) through css
  • Raise SmtpClientTimeoutMilliseconds default setting
  • Reduce indentation on sub-session groups
  • Disable or remove the uninstall and uninstall + end commands for Android unattended devices
  • Remember the last detail tab opened per session type when moving between them
  • Enable the icon in safari bookmarks
  • Add a setting to SAML config modal that accepts a data uri containing the SP's metadata
  • Correct terminology in OAuth2 elements
  • Require 6 character password for forms users by default
  • Add a representational image of the currently selected theme
  • Set Welcome Panel to a fixed height
  • Disable PrintInSession permission for all support session groups under the default roles
  • Update logo to the CW Control Box logo: client resources
  • Open the corresponding tab of a session action when invoking it via the session list menu
  • Update session type explanation under Support, Meet and Access to clarify their meanings
  • Allow hosts to choose/set the behavior of maximizing the client window in session
  • Display the actual name of the computer as the session name on the host page instead of the static 'App Runtime for Chrome Dev' string when setting up access to view a Chromebook's screen.
  • Display "Chrome OS Device" as the session name on the host page instead of the static 'App Runtime for Chrome Dev' string when setting up access to view a Chromebook's screen.
  • Change the color red we use in product
  • Added SAML/OAuth2 login failures error page
  • Service methods available through RESTful APIs
  • Rename table headers in "Revoke Access" section to be more human

Fixed Issues:

  • Audit log without any results gives no message
  • Blank screen text not positioned correctly on guest machines with at least one monitor in portrait mode
  • Firefox/IE browsers fail to display the host page correctly when a new support session is created
  • Audit page elements containing lengthy event data entries are not formatted properly
  • Google helper uses deprecated API and fails to return search results with message "Unauthorized access to internal API"
  • Cloud users can delete all roles, which prevents cloud account admin from accessing the instance
  • Specifying session name in audit log query does not return results from the session connection event table
  • Relay fails to automatically restart with socket exception after completing an action that restarts the services on a mono server
  • In-session file transfer fails to Linux guest with default openjdk9
  • Black Screen connecting to a headless CentOS machine.
  • Incorrect keystroke passed from Chromebook host to Windows Guest
  • Navigation bar overlay appears first on guest page on small screen devices
  • Unable to log into specific cloud instances directly with cloud account administrator credentials
  • Executing rpm --rebuilddb command on machine with client installed reports client header error and removes entry for client package from rpm database
  • Incorrect client behavior when install is created with an incorrectly built client launch parameter string
  • Host page NotificationPanel text is not readable when server uses a dark theme
  • Host presented with duplicate images of guest login screen when connected to multi-monitor Windows 10 guest with monitors blanked
  • Host unable to view Guest's machine if the Guest's monitor is blanked before logging into the remote machine
  • DeleteSessionActivity maintenance action does not delete events from SessionConnectionEvent table
  • Client credentials form error text does not wrap on Windows guest machines using a custom scaling factor
  • Calls to GetHostSessionInfo cause the host page MasterPanel and DetailTabContent to blink
  • MultiSelectionPanel and SingleSelectionPanel state not updated correctly when multiple sessions selected
  • Creating a new support/meeting session replays the left-to-right sliding animation for all sessions in the DetailSelectionPanel
  • Acquiring wake lock via host client sets the same thread execution state on the host machine as is set on the guest machine
  • Setting up the HTTP to HTTPS redirect breaks CSS because it is attempting to find Default.css within the base installation directory
  • Manage Toolbox displays message to drop files, but dropping a file just opens the file
  • StatusPanelCollapse and StatusPanelExpand images are not visible when using a dark theme
  • Exception in transaction.Rollback() hides error that caused rollback
  • Session.ics is missing PRODID, DTSTAMP, and DTSTART properties, which prevents event from being imported into Google Calendar
  • Cancelling the lasso/cross feature in the helper control occasionally causes the client to flicker if there is another application behind it
  • Calls to reporting API fail on mono servers
  • Join panel renders empty until result of GetAccessToken is received
  • Unable to send email via Office365 SMTP from mono server
  • Edit Schedule Modal Dialog Save button have wrong width
  • Quickly switching into a different session after typing sometimes results in a stuck keypress to a Java guest
  • App fails to load sites hosted by mono server using Let's Encrypt cert
  • Large session groups do not load in Edge browser, version 40.15063
  • Login button loading animation does not stop if user clicks on it with an empty password.
  • Able to edit Code and Make session public even if you don't have the "EditSession" permission
  • Need to show logo on Guest page when width < 520px
  • TimeSpan change to GetAccessToken in ServerCryptoManager breaks backwards compatibility with any extension calling into the previously defined method
  • Edge browser does not display login button animation on click
  • Left navbar and potentially other parts of web ui need to have user-select: none
  • Login page doesn't handle 400 responses from SAML requests and displays server error page instead
  • Calls to Clipboard.GetText in ClipboardContentChanged handler sometimes return incorrect (empty) value when host copies text locally and is connected to at least two sessions concurrently
  • DetailTabContent needs overflow: auto
  • Attempting to drag a directory into the interface changes UI but doesn't allow directory upload
  • Sending Win key keyboard shortcuts, e.g. Command+r, from OS X host launches the start menu on Windows guest
  • Auto-launch link for iOS is showing error
  • Chrome OS guest client continuously re-prompting the user for screen sharing after a certain point of time during the session.
  • LockOnDisconnect not working on OS X 10.11+ guests
  • SAML doesn't correctly handle identity provider login urls containing query parameters
  • Menu icon shows up on Guest Page mobile view
  • Bad signature of SAML response
  • CryptographicException trying to sign into a Cloud instance using SAML with GSuite
  • Minimum 6 character password restriction breaks the wizard
  • Creating a new session with the session list display limited selects all sessions
  • When you have more than 1000 sessions, and create a new one it selects the wrong session
  • "Run Tool Elevated" feature available from "Manage Toolbox" dialog
  • Bad Signature of SAML response due to failed assertion validation
  • Focus and content lost when refresh tab event executes when typing a Message into a Session
  • Static web methods defined by an extension are not found when called

ConnectWise Control 6.5

Current build: 6.5.16479

Release date: February 12, 2018

View condensed release notes

Improvements:

  • Remember the last selected send folder from host client
  • Ensure shared toolbox loads regardless of whether or not the personal toolbox loads
  • New way to manage toolbox items from the web application
  • Change the chat message notification sound so that it doesn't sound like my computer is having a heart attack every time I get a message
  • Hide window selection indicator for guests in a meeting
  • Allow users to configure the lifetime of a host pass
  • Provide an option to add an user source and hide AD and LDAP options
  • Prevent users from generating multiple requests when submitting a 2FA key (Yubikey)
  • Add the ability to filter the audit log by "session name"
  • Scale rows in the Audit log table to display all data
  • Make client feedback survey voluntary
  • Update the session "Feedback Survey" modal to reflect Control branding
  • Move to a 5 digit numeric session code
  • UI changes to make SAML configurations easier
  • Renamed SAML terminology - manifest to metadata
  • Remove the IdentityProviderMetadataURL requirement for SAML

Fixed Issues:

  • Wallpaper not being reset properly primarily with GPO and slideshow setups
  • OS X guest client version 6.1+ leaks memory when running on bundled openJDK JVM
  • Mono throwing extension Load Error when exact same Extension code works on Windows server
  • Printer mapping fails to Windows XP guest even when host's printer driver installed on guest machine
  • 'End of Session' pop up box doesn't fit custom content
  • Host presented with black screen after logging into Zorin OS 12.1 guest
  • Unexpected input behavior when host connects to OS X guest on lock or login screen
  • Setting LogoPanel.IconVisible web resource to false hides ShowFlyoutMenuButton and prevents mobile hosts from clicking a session prior to hiding Navigation and Master panels
  • Difficult to read certain text from Session recordings produced through Extended Auditing
  • Session capture videos transcoded on certain servers fail to display guest cursor in video
  • GetInstalledPrinterInfos method can throw access denied Win32Exception which prevents admin host's printers from mapping to guest machine
  • Unable to login via Duo authentication if username contains an apostraphe
  • Extracting server upgrade files to a directory within the installation folder causes incorrect upgrade behavior
  • Windows guest client form has misaligned messages and status icons
  • InvitePanel.ComposeEmailVisible web resource not respected or missing
  • Feedback form looks like crap now
  • MaxInvalidPasswordAttempts setting not respected when internal user is forced to change their password
  • Windows client can crash with AccessViolationException when host attempts to share monitor in meeting
  • Client crash with windows system popup when rebooting
  • Desktop background is not consistently blanked when connecting into OSX Guests
  • Windows client not numbering guest monitors correctly
  • Problems with extension signing
  • Defaulting to 32-bit
  • InvalidCastException thrown when saving delete session connections maintenance plan actions on mono servers
  • Host presented with blank screens if magnification blitter throws AccessViolationException while multi-monitor guest's screens are blanked
  • Guest screen does not refresh in host client while host is viewing the primary monitor on a multi-monitor guest after logging into the guest machine
  • Incorrect application focus change when sending specific commands through the Host client
  • Mono server not passing new app.config settings to client when building Mac pkg
  • Excluded layered window handles aren't removed when windows are disposed
  • Querying the audit log fails on mono servers in Chrome, Edge, Opera, Vivaldi
  • When installing 6.5 pkg on OS X High Sierra, dialog prompts user to install legacy Java SE 6 runtime
  • "Install Access" command does not work against Linux Guests
  • Commands and start tabs both appear as selected when navigating from support to meeting to support pages when commands tab is initially selected
  • Client service stops immediately after starting after upgrading to 6.5 on Windows XP/Win2k3 and Windows 7 32 bit guests
  • Unable to send email via Gmail SMTP from mono server due to SSL error
  • Properly signed extensions fail to load with SecurityException when installed on mono servers
  • Exception in activity tracing due to wrong http method
  • Line in Base.css invalid causing handled exception

ConnectWise Control 6.4

Current build: 6.4.15787

Release date: October 18, 2017

View condensed release notes

Improvements:

  • Host ↔ guest client drag & drop file transfer for Java client
  • Helper API updated to allow extensions to send notes
  • Remove the tool-tip attached to the session group ellipsis
  • Refactor ScreenCapturing to improve clarity and fix problems with the Magnification API
  • New Session Filter Syntax builder
  • Add indicator of updating guest info process
  • Accept a new password only if it is different from the previous password when a change is forced via the internal source
  • Use annotation in viewonly mode
  • Options to disable invitation tabs in the session detail panel
  • Security, interface, and stability improvements
  • Ability to manage toolbox items from the web portal
  • Revamped build installer modal
  • Ability to copy direct link from build installer modal
  • CSS improvements


Fixed Issues:

  • Audit tab throws parser error after upgrading from 6.2
  • Session group "Move to Position" behavior does not work as expected when "above group" name contains two or more adjacent space characters
  • Unable to select some tabs from detailTabList if there are a lot present on mobile and smaller browsers
  • Exception thrown when editing customproperty inline
  • Content Panel does not overflow correctly on Guest page in mobile landscape view
  • Blank screen rendered on the macOS host client after joining a session using the JNLP file
  • Calendar event does not respect all contents of InvitePanel.EmailBodyFormat if it has multiple lines
  • Java client does not send CTRL+BREAK to Windows host
  • .NET client does not respect SuspendControlAtStartup user interface app.config setting
  • Remove the tool-tip attached to the session group ellipsis
  • Chinese/Japanese/Cyrillic characters removed from filenames when transferred between host and guest machines
  • Samsung is launched automatically instead of base app
  • UnderControlBanner does not display on OSX Guest machines after subsequently reconnecting to the same machine
  • Host page repeatedly throws SecurityException instead of redirecting to login page after host logs out and attempts to navigate back to the host page
  • Black screen after connecting to OS X guest immediately after upgrading from 6.1 to 6.3
  • Typo in EndPointStatusRefusedConsentDescription value
  • Highlight animation replays on all session rows with class "JustCreated" when host selects all sessions
  • Guest page displays "Join with a code" and "Join a public session" action panels when all support sessions are public
  • Linux client icon not always present in system tray after logon
  • Previously used Custom Property values do not automatically populate the SELECT menu when editing a session's custom property from the Start tab
  • Incorrect behavior triggered by Java-level deadlock possible within session when opening Receive Files into Mac OS X guest client
  • Guest page welcome panel misaligned on mobile
  • Cloud cookies and instance cookies interfering with one another
  • "The package is of bad quality" lintian warning with Debian package
  • SVG images broken when accessing site hosted by mono server
  • Windows 7 performance issues
  • Error when attempting to login as user with Force password change at next login enabled
  • Password hashes are not correctly transformed/maintained when upgrading the server on mono
  • Access client installer built with user-defined NameCallbackFormat fails to call back with the specified name
  • Selecting ellipsis to edit session group in IE 11 can launch the edit sessions modal instead
  • Improvements to new manage toolbox feature
  • .NET host client slides across screen during resize after reaching smallest window size possible
  • Host page StatusDiagramPanel not rendered correctly for disconnected sessions in Safari 11.0 on OS X 10.13 (High Sierra)
  • Incorrectly handling apostrophes in LogoPanel.Heading in StyleSheetHandler
  • Audit tab fails to load on mono servers because mono can't handle inputs of type datetime-local
  • Triggers.ascx fails to compile on servers running .NET 4.7.1
  • Empty session name shows up when editing a Support or Meeting session
  • Fixed what we broke when we fixed the last thing that was broken
  • Minor build configuration issue causing slow instances in the cloud

 

ConnectWise Control 6.3

Current build: 6.3.13446

Release date: June 28, 2017

View condensed release notes

Features:

  • Updated nav panel icon selection states
  • Add currently available options to the new user dialog
  • Add tooltip to edit session group "..."
  • More accurate text for endpoint status messages
  • SecurityPanel.EmailVisible true by default
  • *NEW* Allow hosts to generate a new color and assign it to themselves
  • *NEW* Setting to mute participants by default
  • *NEW* Real-time connection info/events underneath the session connection diagram
  • *NEW* Persistent end of session popup message after unattended session (Java Client)
  • *NEW* Label animations for input fields on Login Page
  • *NEW* Support session creation application experience
  • *NEW* Drag & drop file transfer for Java Client
  • *NEW* Add the ability to clone a group to manage session groups menu
  • *NEW* Support session creation application experience
  • SecurityPanel.EmailVisible to true by default
  • Allow users to save a new device used to login as a trusted device
  • Add a setting to mute participants mics by default
  • Automatically join guests to a session when joining with the invitation url
  • Property to group sessions by last connected/disconnected time
  • Join Mode Custom Property Under Session List visibility configurable
  • Provide a property to group sessions by created time
  • Server requires .NET 4.5
  • *NEW* Syntax helper for building Session Group filters
  • *NEW* Property to group sessions by created time
  • Moved location of the ellipses menu in the invite panel
  • Added a way to hide feedback survey form in host client permanently
  • Add 'FirstEventTime' to session groups reference
  • Improve performance of populating a large number of access sessions on the access list

Fixed Issues:

  • Dark themes cause some contrast issues
  • Reporting API does not correctly report IsEnded data
  • Incorrect Command panel alignment when LogoPanel.ImageVisible is set to false and the user is not authenticated
  • ShutdownBlockReasonCreate reason text rendered using Chinese characters.
  • Pressing the Windows key in session and moving out of focus causes the Windows key to be stuck in session
  • Auto-updating interrupts user edits on host page
  • Toolbox menu items in the .NET host client do not appear after hovering over the toolbox icon the first time
  • Java clients do not handle a malformed app.config
  • Pushing a Reinstall to an OSX client after changing client resources results in a black screen upon connection
  • Default Guest Screenshot Preview appSettings result in the image overflowing with scrollbars on the Host page for single monitor Guests
  • Duo setup causes display issue on the Security tab
  • A host with sufficient permission to join a session is sometimes joined as guest on mono servers
  • Pushing a Reinstall to an OSX client after changing client resources results in a black screen upon connection
  • Mac Access client crashes if the client service is not loaded
  • "Collection was of a fixed size" error when saving a Database Maintenance Action when no other actions currently exist within the web.config
  • Chrome 58.0.3029 on OS X does not display the host/guest portion of the StatusDiagramPanel when host/guest not connected to the session
  • Server installation prematurely terminates with message "This application requires .NET Framework 4.5..." when .NET >= 4.5.1 already installed
  • Client using a lot of resources in Windows 2008 R2
  • Java Exception stopping Ubuntu host connections
  • SendInvitationEmail command uses HostPassPanel.EmailBodyIsHtml resource string instead of one defined for invitation
  • Database maintenance plan runs every few seconds if RunEveryDayFrequency is less than 1RunEveryDayFrequency is less than 1
  • Ending an Access session does not stop the service on the remote machine
  • "Given key was not present in the dictionary" when attempting to delete any Role from the Security tab if any user has a trailing space in their username
  • Navigation panel does not have minimum height
  • Screen capturer waiting for the wrong amount of time on machines with >=4 CPU cores
  • Web server recycling being clocked because async results were not abortable
  • Unable to update internal users email
  • MoreOptionsButton popout panel not positioned correctly when session name is changed and session name input has focus immediately prior to clicking MoreOptionsButton
  • Host page is slower to load in Safari than in other browsers (again)
  • Non-Host Page in-app messaging fails because panel elements are undefined when queried in PreRender event
  • SessionPanel.PropertyJoinMode visibility properties are still available

ConnectWise Control 6.2

Final build: 6.2.12963

Release date: April 14, 2017

View condensed release notes

Features:

  • Persistent "end of session" popup message after unattended session
  • Update resource strings to reflect new branding: ScreenConnect -> ConnectWise ControlConnectWise Control
  • Styled scroll bars on the Host and Admin pages
  • Updated checkbox style
  • *NEW* Tray icon shows indicator based on state of client (connected, error, etc.)
  • *NEW* Responsive elements to website for better Mobile experience
  • *NEW* "Blank guest monitor" now available on Mac
  • *NEW* "Capture screenshot" now available on Mac and Linux
  • *NEW* Easier to use manage session group interface
  • *NEW* Message timestamps in client Chat window
  • Clipboard synchronization is disabled when host's input is suspended
  • Decrease the occurrence of the feedback survey
  • "Light" theme UI adjustments
  • Ability to use Session name in the subject and body of the invitation email
  • *NEW* Intuitive End/Uninstall session workflow
  • *NEW* More granular database maintenance options
  • *NEW* Added Duo Security as 2FA provider using our existing OTP framework
  • *NEW* Make the join arrow on the guest page accessible for users using ScreenReader
  • *NEW* Improved compression for Java client on Mac
  • Added brackets around timestamps in client chat window
  • *NEW* Support session creation application experience
  • Ability to create multiple session groups at once
  • Added new brand images
  • Optimized and updated resource images
  • Changed application title resource from "ConnectWise Control" to "ConnectWiseControl"ConnectWise Control" to "ConnectWiseControl"
  • Higher resolution default LogoIcon image
  • Updated instruction text for End/Uninstall modal

 Fixed:

  • Unable to edit or delete a user if the name within the User.xml has a trailing space
  • Admins cannot unlock locked user accounts by changing the user's password
  • Black Screen Connecting To Ubuntu 16 running on Java 9 Update 154
  • Login page overlaps logo panel on small screens
  • Visible "under control" banner prevents host from typing password at login screen on Linux
  • .NET guest client fails to update shared clipboard when host copies logged in user's Documents directory
  • "Under control" banner not made visible upon subsequent connections to the same session
  • Adding "Exit" to DisabledCommandNames list in app.config causes support/access session under control banner drop down menus to behave incorrectly
  • Incorrect display offset on Host when application is maximized on a secondary display when the Primary display has a lower resolution
  • Users in a role with ViewSessionWithoutConsent permission still require the Guest to consent to the session before they are allowed to Connect
  • Windows Client process can peg CPU during active session on certain single-core guest machines
  • File system redirection is not disabled for user commands
  • PasswordQuestion value is not saved when creating a new internal user
  • Prompt for storage form not displayed on guest machine when host selects "Prompt for Storage"
  • Block guest input, blank guest monitor, and acquire wake lock misc. menu button states are incorrect
  • FaultException repeatedly thrown when incorrectly defined subgroup expression contains a space
  • Clicking "Change Password" before entering any auth info throws ArgumentNullException server error
  • Occasional incorrect keystrokes being sent to OSX Guest resulting in all keys sending the letter 'a'
  • In a newly created meeting, Panel says "Guests have joined" when only a host has joined
  • Licenses being incorrectly parsed giving false Expiration Date
  • Create session group link text is hard to read
  • Manage session group icon is hard to see
  • Host page detail panel Hosts Connected and Guests Connected fields not populated
  • Host page is significantly slower to load and respond in Safari than in other browsers.
  • PipeException thrown after clicking "Finish" to complete setup wizard
  • Unacknowledge event notifications are not clearing properly from the host page
  • Making client full screen from portrait monitor on other portrait monitor does not consume entire screen
  • Session group menu button has 'undefined' tooltip
  • Reordering session groups causes unintended behavior
  • Java host client in an access session shows the connection information panel and does not allow the user to control the guest.
  • License tab showing negative numbers for concurrent session limits
  • Unable to Join Meetings
  • QueuedUninstallAndEnd event not processed
  • Text does not show up on guest page when using Dark theme
  • Two clients are downloaded when guest attempts to join Support session
  • Session group popup menu show up in the wrong position
  • Help panel missing from session details panel
  • Guest annotation disabled during meetings

ConnectWise Control 6.1

Final build: 6.1.12292

Released January 30, 2017

View condensed release notes

  • Visual indicator of which extensions are enabled on the Extensions page.
  • Allow configuration of multiple authentication sources
  • New Security page UI
  • Support session now ends automatically when exiting host client (AlwaysEndSessionOnExit)
  • New Login Page design
  • Wake Lock command for Java client (Mac only)
  • Sub-groups can be collapsed by triangle click
  • Client customization options for Mac (app.config)
  • Connection banner displayed when techs are connected through Java client
  • Full screen option for Mac
  • Fixed issue where Guest is not re-prompted for consent if Host connects again after Guest refuses the first time
  • Fixed issue on host page where context menu would not be accessible at the end of the session list
  • Fixed issue in Debian 8.5 where sending or receiving chat message causes the host's cursor to grab the chat box
  • New font for web portal
  • Added 'Window' menu option to make switching between open sessions easier
  • Made polling interval configurable in the app.config (MaxRetrySleepMilliseconds)
  • Removed the end session prompt for a host exiting a session while another host is connected
  • Added ability to turn support session into access session
  • Updated host page UI to show 'Empty' messages on Session and Detail panels
  • Added support for cursor type capture in the Java client on Mac
  • Updated Change password page to match new look
  • ALT+LSHIFT changes Windows Keyboard Language selection for only Guest
  • Updated error message appearance on Login page
  • Added Feedback survey form that appears randomly after closing the Host client
  • Added Exit option to Mac 'Under Control' banner
  • New compression logic for performance enhancements
  • Unable to run on-prem server upgrade due to unhandled exception
  • In IE 11 and Edge 38, scoped permissions selector doesn't correctly update ScopedPermissionFieldSet element when adding or editing roles
  • ViewSessionGuestScreenshot permission not applied to Administrator role on fresh server install
  • 'Under Control' banner does not stay hidden
  • Various fixes for new Security Page UI
  • 'Print Screen' key now passed directly to guest
  • Added ability to filter sessions in the session list verbatim by putting them in quotes
  • web.config setting was incompatible with cloud instances*Add the ability to extend the time period after the end of a session the dialogue box stays open
  • Minor updates to UI of the Admin page
  • Create Security Page Edit Role Panel Multi-selection functions
  • Fixed: Unable to display special characters in user objects when using LDAP for user source
  • Fixed: Linux server install script can take an extremely long time to backup the instance before upgrade if there are a lot of Session files
  • Fixed: Java client incorrectly recognizing dynamically generated Toolbox exes
  • Fixed: Mac Host Client - Some menu items in the menu bar do not update and become unresponsive.
  • Fixed: FaultException thrown when a Subgroup Expression is set to use a variable that it does not calculate
  • Fixed: Datalist element for Custom Properties does not populate within the Edit Session modal dialog
  • Fixed: Control Banner reappears after being hidden when annotation mode changes on Java Guest client
  • Fixed: Problems with new Security page UI
  • Fixed: ExtensionPanels having class Disabled, LoadError, or IncorrectVersion are no longer styled with decreased opacity
  • Fixed: Tooltips on Extension panels not showing
  • Fixed: Extensions with unused variables do not load on Mono installation
  • Fixed: Host client not rendering/refreshing correctly with Ubuntu 14.04 host.
  • Display a better error message to a guest attempting to use an ended session invite link
  • Consent dialog box will pop up with focus on Mac
  • Improved text for "Filtered Sessions Empty State" message
  • Fixed: Guest status window can extend past bottom on the screen on low resolution devices
  • Fixed: Appearance resources of Boolean type require case-sensitive entries in order to take effect
  • Fixed: Unable to update session names/custom property values via Edit Sessions modal
  • Fixed: The 'Build Installer modal' ContentPanel is inappropriately styled when more than one custom property is visibleContentPanel is inappropriately styled when more than one custom property is visible
  • Fixed: Unable to send keystrokes through another screen sharing application if connected into an OSX machine with ScreenConnect
  • Fixed: Problems with clipboard syncing
  • Fixed: Inconsistent black screens when remote machine has multiple monitors and/or video cards
  • Fixed: Cursor offset when using Annotations in Meeting on Linux Host when drawn by Guest
  • Fixed: Incorrect screen capturing and input sending behavior with Guest XP
  • Fixed: Remote printers remain on guest machine after session
  • Fixed: Errors throwing in Extensions
  • Fixed: SSL authentication error when using Gmail SMTP relay on mono
  • Fixed: Empty toolbox message doesn't wrap in Windows client
  • Fixed: Up/down keys not working to scroll through command history in commands tab
  • Fixed: RefreshTab event on Host page does not automatically scroll the tab to display the latest event
  • Fixed: Blanking multi-monitor Win 10 or Win2k12 guest prevents host from viewing all monitors
  • Fixed: Previous fix causing black screens on Windows 7+ sessions
  • Fixed: Accessing toolbox on certain version of .NET 4.0 causes server to crash
  • Fixed: New cloud instances do not give access to cloud admin accounts
  • Fixed: Non-windows installers fail to build in 6.1 if app.config is missing either SystemSettings or UserInterfaceSettings sections under configSections
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